Phone number (and other) fields not showing on single business listing

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October 4, 2016 at 7:30 pm #277466

Jenny Hale
Free User

Post count: 2

Example business listing here: http://askmigration.com/business/canada-1/ontario/unorganized-thunder-bay-district/yearwood-and-company/ link to our site, it woould be appreciated if help

Any advice appracited.

All business lisitngs feature phone email etc, but most of the fields are nonetheless not display on a single business lisitng, although the phone info is present (and visible when editing the single business listing)

Sorry in advance if this is a duplicate post!

October 5, 2016 at 7:21 am #277815

Kor
Moderator

Post count: 16516

Hi Jenny,

If you wish to display those fields on the details listing page, check out this section of the documentation as it explains more about the options in custom fields. https://wpgeodirectory.com/docs/core-place-settings/#custom . Also, check out the options in GD > Design > Detail . https://wpgeodirectory.com/docs/core-design/#detail

Thanks!

October 5, 2016 at 11:40 am #277912

Jenny Hale
Free User

Post count: 2

thank you for the links provided. I have followed the 2 links thoroughly, still for the life of me, can’t figure out how to display the PHONE tab on the detailed listins page?

Sorry if this post sounds ignorant, but belive me, i have followed all steps and cant figure out how to display the “phone and email tab” on a single business listings page.

October 5, 2016 at 3:45 pm #278089

Paolo
Site Admin

Post count: 31211

Hi,

please go to GD >> GD Tools and run the utility to clear all GD version numbers. That will run the update script again and should solve your problem. Just refresh any dashboard page after running the tool.

This is probably due to skipping a version when updating. (from 1.6.6 to 1.6.8 shipping 1.6.7).

Normally this doesn’t happen, but in 1.6.7 there was a tool in update script that would cause your problem if not run.

Let us know if that was it.

Thanks

October 5, 2016 at 5:26 pm #278121

Jenny Hale
Free User

Post count: 2

gee thanks i guess that solved everything

thanks a lot!

October 5, 2016 at 5:54 pm #278131

Paolo
Site Admin

Post count: 31211

You are welcome 🙂

October 16, 2016 at 6:05 pm #285370

Ginka
Expired Member

Post count: 17

just like to ask, the claim listing is now shown on the business directory at http://askmigration.com any chance to receive support as to why its not showing? (plugins activated)

October 17, 2016 at 5:27 pm #285993

Paolo
Site Admin

Post count: 31211

Hi,

the claim listing link is only visible on the listing details page.

Thanks

October 17, 2016 at 5:40 pm #285996

Ginka
Expired Member

Post count: 17

thanks!
the reason for wriitng is that the claim listing link (or button whatever its supposed to be) is not present on the listing details page, even though all of our plugins are activated (claim listing, payment manager etc..) is it possible to get asssitance from you (paid customer here) in order to sort this out and finally being able to offer our clients the opportunity to actually claim their listings?

October 17, 2016 at 5:59 pm #286029

Paolo
Site Admin

Post count: 31211

I misunderstood your question, I’m sorry, please provide admin credentials in a private reply and we will check what’s wrong.

Let us know,

Thanks

October 17, 2016 at 6:38 pm #286078

Ginka
Expired Member

Post count: 17

This reply has been marked as private.

October 17, 2016 at 6:43 pm #286092

Paolo
Site Admin

Post count: 31211

Hi,
you just needed to select the Places custom post type in Listings Claims >> Options >> Choose post types for show claim listing link.

Thanks

p.s. please next time open a new topic in the claim listings forum if the problem is related to the claim listings add-on instead of posting off topic in an old unrelated topic that was already resolved.
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