Photos and Company Logo not showing

This topic contains 20 replies, has 2 voices, and was last updated by  Alistair Williamson 8 years, 4 months ago.

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  • #293419

    Alistair Williamson
    Full Member
    Post count: 415

    https://www.truckepedia.co.uk/dealers/united-kingdom/somerset/bruton/renault/a-e-george-commercials/

    The photo and company logos aren’t displaying on this page but are displaying on others?

    Please can you help?

    Thx

    #293421

    Alistair Williamson
    Full Member
    Post count: 415
    This reply has been marked as private.
    #294020

    Guust
    Moderator
    Post count: 29970

    I can see the logo just fine.
    The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRange.png

    #294034

    Alistair Williamson
    Full Member
    Post count: 415
    This reply has been marked as private.
    #294062

    Alistair Williamson
    Full Member
    Post count: 415

    It doesn’t matter whether I add the photo from the frontend or the backend it won’t display on the listing. Weird.

    #294196

    Alistair Williamson
    Full Member
    Post count: 415
    This reply has been marked as private.
    #294322

    Guust
    Moderator
    Post count: 29970

    The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRange.png

    But this one exists: The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRangeweb.png

    So I guess you used the wrong filename in the upload file.

    I had no trouble adding the image to the listing doing the correct upload from my computer.

    And no issue with the map I can see on that MTHL listing.

    #294374

    Alistair Williamson
    Full Member
    Post count: 415

    Thanks Guust. It is all working now.

    #294397

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

    #294982

    Alistair Williamson
    Full Member
    Post count: 415

    Hi Guust,

    Sorry I spoke to soon 🙁

    I don’t have any photos displaying on either Dealer Renault or Mercedes-Benz.

    I feel something must be corrupt somewhere..

    To try and resolve I:

    – exported the Renault dealer CSV and deleted any image information – filepath etc.
    – Deleted all Renault photos from a) the WP media library (there were 57 images in the media library?) and b) the wp_contents>>uploads>>2016>>10 folder – despite this there were still image markers showing in the individual listings? I have had to manually delete these from each listing – 57 times 🙁 – please see – GD Photo Import 3.PNG attached
    – imported renaultrangeweb.png into wp_contents>>uploads>>2016>>10 folder
    – reimported the renault CSV having inserted renaultrange.web into the image column

    Regarding image import, I followed

    https://wpgeodirectory.com/docs/core-export/

    to the letter and it didn’t work.

    Please can you help me?

    Thx

    #294993

    Guust
    Moderator
    Post count: 29970

    Please review my answers above.
    You uploaded the listings using CSV referring to 1171_RenaultRange.png
    But then you uploaded 1171_RenaultRangeweb.png [note the extra “web” in the file name]

    You should never upload the images to media, but by FTP to the uploads folder, see

    When you finished uploading your CSV file, you need to upload your images by FTP into the upload folder for the current month; the folder location will be in this format:
    /wp-content/uploads/year/month, for example /wp-content/uploads/2014/11

    #294994

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #295002

    Alistair Williamson
    Full Member
    Post count: 415
    This reply has been marked as private.
    #295005

    Alistair Williamson
    Full Member
    Post count: 415
    This reply has been marked as private.
    #295033

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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