Photos and Company Logo not showing
This topic contains 20 replies, has 2 voices, and was last updated by Alistair Williamson 9 years, 1 month ago.
We have moved to a support ticketing system and our forums are now closed.
Open Support TicketTagged: Images not showing
-
AuthorPosts
-
October 28, 2016 at 11:24 am #293419
https://www.truckepedia.co.uk/dealers/united-kingdom/somerset/bruton/renault/a-e-george-commercials/
The photo and company logos aren’t displaying on this page but are displaying on others?
Please can you help?
Thx
October 28, 2016 at 11:25 am #293421This reply has been marked as private.October 29, 2016 at 1:05 pm #294020I can see the logo just fine.
The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRange.pngOctober 29, 2016 at 1:40 pm #294034This reply has been marked as private.October 29, 2016 at 1:44 pm #294062It doesn’t matter whether I add the photo from the frontend or the backend it won’t display on the listing. Weird.
October 29, 2016 at 3:18 pm #294196This reply has been marked as private.October 29, 2016 at 10:21 pm #294322The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRange.png
But this one exists: The image does not exist: https://www.truckepedia.co.uk/wp-content/uploads/2016/10/1171_RenaultRangeweb.png
So I guess you used the wrong filename in the upload file.
I had no trouble adding the image to the listing doing the correct upload from my computer.
And no issue with the map I can see on that MTHL listing.
October 30, 2016 at 12:31 am #294374Thanks Guust. It is all working now.
October 30, 2016 at 5:32 am #294397You’re welcome 🙂
October 31, 2016 at 11:32 am #294982Hi Guust,
Sorry I spoke to soon 🙁
I don’t have any photos displaying on either Dealer Renault or Mercedes-Benz.
I feel something must be corrupt somewhere..
To try and resolve I:
– exported the Renault dealer CSV and deleted any image information – filepath etc.
– Deleted all Renault photos from a) the WP media library (there were 57 images in the media library?) and b) the wp_contents>>uploads>>2016>>10 folder – despite this there were still image markers showing in the individual listings? I have had to manually delete these from each listing – 57 times 🙁 – please see – GD Photo Import 3.PNG attached
– imported renaultrangeweb.png into wp_contents>>uploads>>2016>>10 folder
– reimported the renault CSV having inserted renaultrange.web into the image columnRegarding image import, I followed
https://wpgeodirectory.com/docs/core-export/
to the letter and it didn’t work.
Please can you help me?
Thx
October 31, 2016 at 11:50 am #294993Please review my answers above.
You uploaded the listings using CSV referring to 1171_RenaultRange.png
But then you uploaded 1171_RenaultRangeweb.png [note the extra “web” in the file name]You should never upload the images to media, but by FTP to the uploads folder, see
When you finished uploading your CSV file, you need to upload your images by FTP into the upload folder for the current month; the folder location will be in this format:
/wp-content/uploads/year/month, for example /wp-content/uploads/2014/11October 31, 2016 at 11:50 am #294994This reply has been marked as private.October 31, 2016 at 12:00 pm #295002This reply has been marked as private.October 31, 2016 at 12:03 pm #295005This reply has been marked as private.October 31, 2016 at 1:00 pm #295033This reply has been marked as private. -
AuthorPosts
We have moved to a support ticketing system and our forums are now closed.
Open Support Ticket