Pinpoint – cannot see map clearly

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • #374810

    cpneighbours
    Expired Member
    Post count: 55

    Hi, when a user selects pinpoint, the size of the info bubble is way too large on the right side bar map. And means the map cannot be usefully be seen.

    Can we have an option so when pinpoint is selected, then on the right side bar map:

    1) the selected map pin is centred on the map
    2) the map pin has bounce animation
    3) and nothing else (ie the info bubble is *not* displayed on the right side bar map).

    http://77.104.129.82/~cpneighb/places/

    Francis

    #374836

    Guust
    Moderator
    Post count: 29970

    You can change the width of the sidebar if you like so you can add a wider map.

    1. If the marker would be centered when you click “pinpoint” the map bubble would be obscured. The marker moves to show as much as possible of the map bubble.

    2. The map pin has bounce animation if you hover over “pinpoint”.

    3. The map bubble does not appear if you hover over “pinpoint”, it only appears if you choose to open it by clicking on the “pinpoint” link.

    Thanks

    #374864

    cpneighbours
    Expired Member
    Post count: 55

    Hi, Guust, sorry my fault, I’ve not made our request clear. We do *not* want the map info bubble to appear when you click the “pinpoint” link. It’s proving confusing and annoying with people we’ve testing the current set up with.

    We want users to click “pinpoint”, and the marker to move (Clearly) to the centre of the right side bar (pinpoint) map, and for the map marker to animate.

    We want users to select “pinpoint” to see the “pinpoint” of the listing, shown clearly exactly where the address is locally.. and not to automatically expand the map marker bubble on the “right side bar map” that obscures its location.

    If users want to expand the map marker bubble on the “right side bar map” they can click the marker. We don’t want the map marker bubble on the “right side bar map” to automatically expand when uses click “pinpoint”.

    Francis

    #374866

    Guust
    Moderator
    Post count: 29970

    Sorry, but that would be a customization outside support.
    But that is basically how it works if visitors just hover over the “pinpoint” link.

    Thanks

    #374868

    cpneighbours
    Expired Member
    Post count: 55

    Guust, thanks for the heads up this can’t be done in the current release.

    Hovering over any part of the listing causes the “right side bar map” icon to animate, **already**. So hovering over the “pinpoint” is not something anyone would additionally need or think to do.

    Clicking “pinpoint” is meant to show clearly where a listing is on “right side bar map”… but the current functionality means the automatically expanded map bubble obscures this on “right side bar map”! Plus, if you then click the “x” (to minumise the icon) the icon is generally been pushed to the bottom of the map, causing more annoyance to the user trying to see the exact location/pinpoint of the listing on the map!

    This “pinpoint” feature is basic functionality that basically doesn’t work well. We need clicking “pinpoint” to centre the listing on the “right side bar map” (and *not* automatically expand the map bubble).

    I hope issue this can be considered for a fix very soon. Please can this be put forward for a fix or workaround.

    Francis

    #375065

    Paolo
    Site Admin
    Post count: 31211

    Hi Francis,

    I’m sorry, but nobody ever reported this as a problem in years.

    We only change things if a large number of members report something as an issue.

    If reported by one member, it’s not considered an issue, but a custom request.

    Thanks

    #378702

    cpneighbours
    Expired Member
    Post count: 55

    Please look at the screenshot in help12a.jpg above.

    A user clicks “pinpoint” and the map bubble totally blocks out the map so a user can’t see where the pin is! So you have a function that doesn’t work, and you now say its not an issue. That is not a custom request. Its functionality that doesn’t work.

    #378821

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you just need to make the map a little taller. I can see the pin and in addition it opens the infowindow with the address written in it.

    As I said, this has worked like this since the beginning and nobody ever raised this, so yes I think there is no problem at all.

    I’m sorry.

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