Place address not saved

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May 20, 2018 at 3:06 pm #431347

Nick Oterio
Free User

Post count: 21

Hi,

I’m running the latest Geodirect and WordPress versions on a virgin install. All other plugins are disabled.

Map is set to the Openstreetmap API.

When saving a place, the address gets automatically removed from the place settings in the wp-admin every-time. On the details page of the place on the frontend, the address is being displayed in the sidebar, so somehow it gets saved.

But when re-saving the place the next time, the address gets totally removed (also from the frontend) because the address field in the settings is now empty.

The address is in the default location, so this is not the problem.

Please advise, thanks!

May 20, 2018 at 7:11 pm #431366

Alex Rollin
Moderator

Post count: 27815

That is very odd behavior indeed.

We would be happy to take a look at your settings to see if we can find the problem. Please disable any cache running on the site and check again.

Also be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

https://wpgeodirectory.com/docs/basic-installation/

To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

Sample listing URL where we can see the issue:

WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:

May 20, 2018 at 10:15 pm #431384

Nick Oterio
Free User

Post count: 21

This reply has been marked as private.

May 20, 2018 at 10:36 pm #431386

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

May 21, 2018 at 1:06 pm #431458

Nick Oterio
Free User

Post count: 21

This reply has been marked as private.

May 29, 2018 at 1:13 pm #432593

Nick Oterio
Free User

Post count: 21

Any news on this?

May 30, 2018 at 9:42 am #432731

Stiofan O’Connor
Site Admin

Post count: 22956

I saved the address and its still there, how do i make it disappear?

Stiofan

May 30, 2018 at 9:47 am #432739

Alex Rollin
Moderator

Post count: 27815

This appears to have been resolved by disabling autocomplete on the address.

May 30, 2018 at 4:13 pm #432803

Nick Oterio
Free User

Post count: 21

This reply has been marked as private.

May 30, 2018 at 4:19 pm #432804

Nick Oterio
Free User

Post count: 21

This reply has been marked as private.

May 30, 2018 at 5:02 pm #432807

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

May 30, 2018 at 5:07 pm #432809

Nick Oterio
Free User

Post count: 21

This reply has been marked as private.

May 30, 2018 at 5:11 pm #432811

Alex Rollin
Moderator

Post count: 27815

That error is from trying to place the map pin outside the default location.

Refresh the page.

With the free plugin it is possible to add listings to the default location only.

May 30, 2018 at 5:56 pm #432813

Nick Oterio
Free User

Post count: 21

Did you change a setting?

Now I can save an address, but the map is not auto-positioning the marker and also the auto-completion doesn’t appear?

Thanks

May 30, 2018 at 6:00 pm #432816

Alex Rollin
Moderator

Post count: 27815

I did not change any settings.

I have flagged this topic for the developers to take a look.

If you find a fix, let us know.
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