Place showing as closed even though it is within store hours

This topic contains 3 replies, has 2 voices, and was last updated by Alex Rollin 5 years, 6 months ago.

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December 23, 2019 at 5:46 pm #522899

Jason Thomas
Free User

Post count: 5

I’m not sure if it is directly related but after updating this morning our test store is showing closed even though it is within the set store hours. You can see the error on this page.

https://flfishingdir.com/places/united-states/florida/winter-park/misc/big-wave-business-solutions/

The timezone has been correctly set in the WordPress admin already.

How do I fix this?

December 23, 2019 at 6:01 pm #522902

Alex Rollin
Moderator

Post count: 27815

Check the listing to make sure the UTC offset is correct.

December 23, 2019 at 6:57 pm #522906

Jason Thomas
Free User

Post count: 5

Thank you sir, I didn’t see the post had its own setting. Does that override the WordPress setting then? Good to know for the future

December 23, 2019 at 7:23 pm #522910

Alex Rollin
Moderator

Post count: 27815

They work together, so you can have listings in any timezone.

Check your Google Maps API key. The second key for geocoding is also used to set the correct timezone offset for new businesses.
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