Plugin Addon WP Update Fails

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #374291

    Ken Ivey
    Expired Member
    Post count: 3

    Hi, I’ve got 3 plugin addons that fail to update:

    GeoDirectory Advance Search Filters v1.47
    GeoDirectory Claim Manager v1.31
    GeoDirectory Events v1.44

    Upon attempting to update plugins, I get the following message:

    “Update Failed: Download failed. Unauthorized”

    I checked in “Auto Updates and Licensing” and my GEODIRECTORY LICENCE KEYS are correctly entered.

    Is there something else I need to do?

    #374308

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    sorry to hear about that. When the license keys are correct that shouldn’t happen. If you provide a link and admin credentials in a private reply, we will follow up.

    Let us know,

    Thanks

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount