Hi,
you can’t update because you haven’t synced your themetailors.com account with your account here on the forum. You still appear as a “free user”
Please follow instructions here: https://wpgeodirectory.com/docs/getting-access-to-the-support-forums/
In the listing of the screenshot (Boutique Fashion Lovers), there was no email address. I’ve added a fake one test@test.it and now the Pedir Informações appeared. The email address will never appear, or you will expose your advertisers to spam.
The white space in the map bubble is supposed to show text info about that listing. Given that your theme had white text it was not visible. I’ve change the color of the text for the bubble only to dark grey and now it looks as it should. You can see the css that I added for this in GeoDirectory >> Design >> Scripts >> Custom Css.
Let us know if this is all.
Thanks