plugin update not working after renew my subscripcion

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 9 years, 6 months ago.

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  • May 6, 2015 at 8:27 pm #38889

    risoto2000
    Expired Member
    Post count: 17

    Hi,
    My subscription was expired, i took me some days to renew it, I do it couple of days ago, but my site is not receiving the plugin updates.

    What can be happening?

    thanks.
    p.s. I run the GD tools, and I checked that my credentials are in autoupdate.

    thanks.

    May 7, 2015 at 11:10 am #38905

    Simone
    Expired Member
    Post count: 3515

    Hello, try to re-save your username/psw in the Auto Update settings.
    You can however download all your plugins from your account page

    May 7, 2015 at 3:21 pm #38937

    Paolo
    Site Admin
    Post count: 31206

    your credentials in auto-update should be:

    username: risoto2000
    password: the one used to login on this forum

    Is this what you have?

    Let us know,

    Thanks

    May 11, 2015 at 3:08 pm #39208

    risoto2000
    Expired Member
    Post count: 17

    is working, thank you, the problem is that I changed the password in this page and forgot to update it on wordpress 🙁

    thanks 🙂

    May 11, 2015 at 3:11 pm #39210

    Paolo
    Site Admin
    Post count: 31206

    glad it wasn’t a bug… 🙂

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