Plugins not updating

This topic contains 8 replies, has 2 voices, and was last updated by  Shea Curran 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 8, 2019 at 8:08 pm #479296

    Shea Curran
    Free User
    Post count: 15

    I’ve searched the thread but can’t find anything about plugin updates not showing up on network admin (multisite) or the subsite that they are actively licensed. Inquired with my hosting provider but they could not see anything related that would cause the issue. This is quite a pain to constantly check for the updates and delete/reinstall each one.

    April 8, 2019 at 9:29 pm #479313

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Network Admin credentials in a private reply so we can take a look at the settings and find the issue.

    April 8, 2019 at 10:04 pm #479320

    Shea Curran
    Free User
    Post count: 15
    This reply has been marked as private.
    April 9, 2019 at 12:34 am #479348

    Alex Rollin
    Moderator
    Post count: 27815

    You have WP Easy Updates installed.
    You just need to license them on the main site, and then update them there.
    Let us know how it goes

    April 9, 2019 at 12:49 am #479351

    Shea Curran
    Free User
    Post count: 15

    Licensing the Geodirectory plugins requires me to network activate them (I am guessing because they are not network activated), which I am trying not to. I don’t have any issues with other plugins not being network activated to receive updates, so I am hoping there is an alternative?

    April 9, 2019 at 12:55 am #479354

    Shea Curran
    Free User
    Post count: 15

    To that point, the core plugin is not network activated and receiving the updates – it is only the non core plugins not getting updates.

    April 9, 2019 at 1:03 am #479356

    Alex Rollin
    Moderator
    Post count: 27815

    Not the network site, the main site. The main site already has WP Easy Updates active, you just need to license them.

    April 9, 2019 at 1:04 am #479357

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 9, 2019 at 1:20 am #479361

    Shea Curran
    Free User
    Post count: 15

    Got it. I have activated the licenses on the main site plugins, purged cache, now waiting to see the updates. I will let you know if they do not show in the next day. Thanks!

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount