Popular Categories - Not showing correct category when selected

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November 9, 2018 at 10:21 pm #453357

John Balardo
Full Member

Post count: 6

Hi there,

I hope that someone can assist us with an issue we are having. On one of our dev sites, we are setting up GeoDirectory. We have several different categories, with a good amount of listings in each. However, whenever we click on a popular category, it just shows us one of the categories (upholstery).

For example, I clicked on lighting. But, even though it changes the directory path to say Home>Directory>Lighting, it’s only showing the listings for upholstery. Screenshot:

We went through our settings and can’t seem to pinpoint why it’s behaving this way. We have GeoDirectory set up on other sites, and those filter and display just fine.

Any suggestions you can provide us is greatly appreciated!

November 10, 2018 at 12:05 am #453366

Paolo
Site Admin

Post count: 31211

Hi,

I can’t recreate that on any of our demos. Please provide a link and admin credentials in a private reply and we’ll have a look.

Thanks

November 12, 2018 at 2:05 pm #453769

John Balardo
Full Member

Post count: 6

This reply has been marked as private.

November 12, 2018 at 2:30 pm #453774
Alex Rollin
Moderator

Post count: 27815
Hello,

This looks like a sessions issue.

It seems PHP session support not enabled on your site.

For temporary fix PHP session add the following lines in wp-config.php file.
```
/* PHP SESSION TEMPORARY FIX */
if ( !defined( 'GEODIR_USE_PHP_SESSIONS' ) ) {
   define( 'GEODIR_USE_PHP_SESSIONS', false );
}
if ( !defined( 'WPINV_USE_PHP_SESSIONS' ) ) {
   define( 'WPINV_USE_PHP_SESSIONS', false );
}
/* PHP SESSION TEMPORARY FIX */
```
You can contact your host about a longer term fix for sessions.

There may be additional issues related to URL rewrites.

For remaining issues we would highly recommend:

1. Create a staging site
2. Disable all non-GD plugins to see if issue persists
3. If issues persist, wipe protected data and write back with WP Admin and FTP so we can diagnose the issue directly.

GDV2 our next major version might be a good/better fit as it does not use PHP sessions.

https://wpgeodirectory.com/try-geodirectory-v2/
November 12, 2018 at 2:51 pm #453779

John Balardo
Full Member

Post count: 6

Hello,

Thank you for the prompt response, and information about the issue we are having.

I passed this information to our site’s developers, so they can make the necessary adjustments.

We were unaware of V2, and will look into that as well.

Thanks again!

November 12, 2018 at 4:37 pm #453789

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.
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