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Posting a review hangs page, listing detail then won't load

This topic contains 9 replies, has 3 voices, and was last updated by  jimmymoto 9 years ago.

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  • October 30, 2015 at 3:46 am #58496

    jimmymoto
    Full Member
    Post count: 91

    I’ve been experiencing glitchy behaviour on my site recently and can’t track down the cause.
    When posting a review, the page reload hangs. I get notification via email that a review was awaiting review and can see the review in the sidebar, so that’s all good. The real problem is that the listing detail page will no-longer load after a review is posted.

    I tried with several listings (posting a review), and the results are always the same.

    A listing that had a deleted comment (erased a week or so ago) also will not load, but I was able to view that listing just fine before I added new test comments to other listings today.

    Any idea what would cause this problem?

    October 30, 2015 at 4:16 pm #58566

    jimmymoto
    Full Member
    Post count: 91
    This reply has been marked as private.
    October 30, 2015 at 6:50 pm #58583

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    have you tried removing the loading screen to see if an error appears?

    Let us know,

    Thanks

    October 30, 2015 at 6:55 pm #58586

    jimmymoto
    Full Member
    Post count: 91

    Good idea.
    I removed preloader and page partially loads (comment loads, but profile section above displays spinner)
    See screenshot.

    October 30, 2015 at 7:09 pm #58588

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you provide FTP so i can debug further, it seems to be failing on comment_text() WP functions which is weird, i will have to dig a little further to find the cause.

    Thanks,

    Stiofan

    October 30, 2015 at 7:14 pm #58590

    jimmymoto
    Full Member
    Post count: 91
    This reply has been marked as private.
    October 30, 2015 at 7:32 pm #58597

    Paolo
    Site Admin
    Post count: 31206

    We can connect, but there are no folders in that FTP.

    Let us know please.

    Thanks

    October 30, 2015 at 7:40 pm #58601

    jimmymoto
    Full Member
    Post count: 91

    Sorry, I forgot to adjust the directory.
    It should work fine now.

    October 30, 2015 at 8:02 pm #58607

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks, the problem was a wrong function was called in on of our addons, it looks like the name was changed by someone, anyway i have fixed it now.

    Thanks,

    Stiofan

    October 30, 2015 at 9:56 pm #58621

    jimmymoto
    Full Member
    Post count: 91

    Thanks for finding the problem. I don’t mess with the core files, so it makes me a little nervous that something was changed there. Might be a good time for me to change up some passwords…

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