Premium listing updated – code showing not full listing

This topic contains 4 replies, has 2 voices, and was last updated by  Kor 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • April 10, 2019 at 12:30 pm #479796

    2cool4school
    Expired Member
    Post count: 41

    Hi – i created a premium listing for a client
    they logged in today to update some content which then completed fine
    saved the listing and now code and some content show

    please see image

    ive tried disabling cache etc.. resaving the listing, setting to draft and publishing again
    i’ve created a new listing but nothing is displaying properly

    April 10, 2019 at 12:33 pm #479799

    2cool4school
    Expired Member
    Post count: 41

    Also just to add, i cannot allocate the customer user details as an author of this listing either?

    April 10, 2019 at 12:38 pm #479800

    2cool4school
    Expired Member
    Post count: 41

    after further testing – it only seems to affect premium listings in that the page does not fully render
    standard listing and all other pages do

    April 10, 2019 at 1:37 pm #479810

    2cool4school
    Expired Member
    Post count: 41

    SOLVED: So i decided to start again with this listing
    upon creating a new premium listing and completing the same details it now displays correctly

    strange!

    i wonder if this issue could be that when the user updated and saved their listing that it maybe didn’t save properly and corrupted the page / content somehow??

    April 10, 2019 at 3:04 pm #479821

    Kor
    Moderator
    Post count: 16516

    Hi 2cool4school,

    Thanks for your post and I’m glad that you sorted it out yourself. Are you able to replicate the issue so that we could check this out for you? Also, please share your Website WP admin access here and we’ll check on it.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount