Preview Listing page blank (Youtube/Google calendar)

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Tagged: Listing Preview

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July 12, 2016 at 1:31 pm #225983

Tim Martyn
Full Member

Post count: 51

Hi
We have a serious issue with the add/edit listing process. If a user adds code to the fields for Google calendar or Youtube videos, when they click to preview their listing, the next page is blank. I’ve turned off all plug-ins and the problem persists.

Can you please advise? Many thanks.

July 12, 2016 at 2:25 pm #226062

Kor
Moderator

Post count: 16516

Hi bluegnu,

Do you mind sharing the URL of the site in question so we can take a look? You can use the private reply option below. Also, it would be better if you could share temp admin access to your site so we can take a better look.

Thanks!

July 12, 2016 at 2:44 pm #226068

Tim Martyn
Full Member

Post count: 51

This reply has been marked as private.

July 12, 2016 at 4:11 pm #226158

Paolo
Site Admin

Post count: 31206

Hi,

you probably have a server security rule that blocks iframes in the POST value.

Please ask to your server admin if that rings a bell.

Let us know how you went,

Thanks

July 12, 2016 at 4:14 pm #226160

Kor
Moderator

Post count: 16516

Hi Bluegnu,

I’m getting this console error when I added an iframe Youtube video. http://prntscr.com/bs0eek . Please check with your hosting provider.

Thanks!

July 12, 2016 at 4:18 pm #226161

Tim Martyn
Full Member

Post count: 51

Thanks, I will contact host and get back to you with reply.

July 13, 2016 at 5:02 pm #226842

Tim Martyn
Full Member

Post count: 51

Hi there

The hosting company has changed the security settings, and the preview page does not show up. However, the information in the calendar field isn’t passed on, and if you go back you will see that it is blank. Can you please advise?

Many thanks,

Tim

July 13, 2016 at 6:07 pm #226894

Paolo
Site Admin

Post count: 31206

Hi,

username and password are no longer working, can you please double check them?

Let us know,

Thanks

July 13, 2016 at 10:32 pm #226987

Tim Martyn
Full Member

Post count: 51

This reply has been marked as private.

July 14, 2016 at 1:01 pm #227243

Tim Martyn
Full Member

Post count: 51

This reply has been marked as private.

July 14, 2016 at 11:29 pm #227616

Paolo
Site Admin

Post count: 31206

hi,

I believe it will work if you use an html field for the calendar rather than a textarea.

Let us know,

Thanks

July 15, 2016 at 8:44 am #227883

Tim Martyn
Full Member

Post count: 51

I’ve tried with an html field – the original field was ann html field. I would really appreciate some help with this. I’ve been in contact with the hosting company and spent half a day with them trying to sort this out.

Oddly, if you put the Google iframe code in the Video box it works okay, but if you put the Youtube code into the Calendar field it doesn’t.

Support would be appreciated as this is driving me mad and taking up hours of time to try and resolve.

Thank you.

July 15, 2016 at 9:00 pm #228359

Paolo
Site Admin

Post count: 31206

Hi again,

I’ve flagged this for the developers. They will let you know asap.

Thanks for your patience,

July 15, 2016 at 9:11 pm #228366

Tim Martyn
Full Member

Post count: 51

Many thanks, very much appreciated.

July 18, 2016 at 1:44 pm #229307
Giri
Expired Member

Post count: 3155
Hi there, please apply this code in your child theme’s functions.php file.

Note: replace “geodir_google_calender” text with your google calender field name.
```
function skip_iframe_tag_on_google_cal($tags, $pkey) {
    if ($pkey == 'geodir_google_calender') {
        $tags = '<iframe>';
    }
    return $tags;
}
add_filter('geodir_save_post_key', 'skip_iframe_tag_on_google_cal', 10, 2);
```
Let me know how that goes.

Thanks
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