problem activating licenced addons

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

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  • August 26, 2019 at 1:06 pm #504920

    Jonathan Lomax
    Free User
    Post count: 12

    Hi Guys, I get the when I try to activate newly purchased ad dons. I got it with the Pricing manager but finally got it to activate, I am now stuck trying to activate the events plugin.

    There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.

    After activating the Printing manager plugin I cant locate any of the setting as per the video tutorial on the plugin page. Can someone check out my setup, I can pm the login details again if needed.

    Thanks so much

    Jon

    August 26, 2019 at 1:51 pm #504923

    Kor
    Moderator
    Post count: 16516

    Hi Jon,

    Thanks for your post. Could you please check and see if you’ve activated or installed the latest version of the GD plugin? If you’re not sure, please share your Website WP admin access here in the private reply and we’ll check this out for you.

    August 26, 2019 at 2:34 pm #504932

    Alex Rollin
    Moderator
    Post count: 27815

    Also make sure the folder is named ‘geodirectory’

    August 26, 2019 at 2:40 pm #504935

    Jonathan Lomax
    Free User
    Post count: 12
    This reply has been marked as private.
    August 26, 2019 at 3:06 pm #504945

    Alex Rollin
    Moderator
    Post count: 27815

    It worked fine for me.
    Maybe a cache issue.Where are you hosted?

    August 26, 2019 at 3:13 pm #504946

    Jonathan Lomax
    Free User
    Post count: 12

    Thats odd, thanks for getting it activated. Im hosted in Dublin with a crowd called Balcknight Solutions.

    Could you tell me am I missing something re the pricing. After activating the price manager plugin I was expecting a view similar to that of the video on the add-on page but all I see is a few fields on the pricing tab.

    Thanks, apologies for all the questions

    JOn

    August 26, 2019 at 3:26 pm #504951

    Alex Rollin
    Moderator
    Post count: 27815

    GDV2 pricing manager docs are here:
    https://wpgeodirectory.com/docs-v2/addons/pricing-manager/

    August 26, 2019 at 3:27 pm #504952

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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