Problem with existing listings since last update

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 10 years, 8 months ago.

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  • September 1, 2014 at 6:45 pm #13967

    migs
    Free User
    Post count: 42

    Since 1.22 (and possibly 1.21), existing listings fail to load on the details page. I can see the gallery, but no other information is displayed.

    Adding a new listing appears to work okay once submitted but the review page, prior to confirming the submission, also has display issues.

    Although I’m no expert (by a long way!), I’m wondering if it’s a jquery issue, as the site sub-menus also don’t display when the page has problems.

    As I say, once submitted, any new listings display perfectly and all menus work just fine. I didn’t have this problem with 1.20 and no new plugins have been added since then.

    Using X theme 2.4.0 with the theme compatibility plugin. I also tried disabling it, but no change.

    Just for my own education, if X already calls jquery within the theme (and I’m not sure if it does or not) could this then cause a problem if GD is also calling it?

    All help appreciated.

    migs

    September 1, 2014 at 7:11 pm #13970

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I can’t recrate this in any of our test websites.

    can you provide a link and wp admin credentials in a private reply please?

    We will have a look.

    Thank you

    September 2, 2014 at 4:21 pm #14059

    migs
    Free User
    Post count: 42

    Hey Paolo

    It wasn’t the update that caused it. At the same time as I applied the update, I deleted the default place categories and created new ones. This meant, of course, that the place listings didn’t have categories assigned. As soon as I assigned them to one of the new categories, the problem went away.

    As a test, I then removed all the listings from the category I’d put them in, but the problem didn’t reappear.

    It looks like a listing can be removed from a category, once it has been added, but if it’s never been in one of the listed categories in the first place, then the details page breaks.

    Thanks

    migs

    September 2, 2014 at 4:29 pm #14061

    Paolo
    Site Admin
    Post count: 31211

    Thanks for the feedback, we will investigate it.

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