problem with homepage map and collapse function

This topic contains 10 replies, has 2 voices, and was last updated by  Guust 8 years, 5 months ago.

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  • October 15, 2016 at 6:59 am #284528

    wci
    Expired Member
    Post count: 1035

    Hi Support Team,

    I found out if user is not logged-in, then the map and collapse is working proper, BUT after user has logged-in then the GD map and collapse function is not working any more. Tried it with firefox and chrome and both deliver same problem. I tried also by de-activating almost all plugins & by deleting cookies as well with same problem result.

    URL : https://www.worldcheckin.com/ and https://www.worldcheckin.com/add-listing-categories/#listing
    Screen Shot – http://screencast.com/t/gtji7ittyq

    Looking forward to your help.

    Thanks, Alex

    October 15, 2016 at 7:00 am #284529

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    October 15, 2016 at 8:22 am #284543

    Guust
    Moderator
    Post count: 29970

    Hi Alex, it works fine for me, logged in or not.
    Maybe check with https://wordpress.org/plugins/jquery-collapse-o-matic/ ?

    October 15, 2016 at 6:57 pm #284917

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    thanks for your feedback. I have created a thread for collapse-o-matic but they also did not found anything.

    The strange thing is, that I have this mostly by using firefox and still getting the issues even by deleting cookies.

    Very strange, any other ideas?

    Regards, Alex

    October 15, 2016 at 10:31 pm #285005

    Guust
    Moderator
    Post count: 29970

    Try a browser and/or computer where you never been before, and check it there. I think that will confirm it is some local caching issue, not necessarily cookies.

    October 17, 2016 at 8:12 am #285586

    wci
    Expired Member
    Post count: 1035

    Hi again,

    I found out that it is a user specific problem, because loging in with different user it is working.

    How am I able to maybe delete the cache of this specific user (it is a admin user)?

    Best regards, Alex

    October 17, 2016 at 9:33 am #285689

    wci
    Expired Member
    Post count: 1035

    Hi agin,

    as I found out that it is a user specific problem now. I think we have 2 options:

    1.) to find the problem which cause the not proper site page load.
    a. Are you able to help me in this case?
    b. Why exactly is this issue occurred with super admin username?
    c. Will this maybe infect the same reasons of listings or places not found to show on map?

    OR when not solving the issue:
    2.) to create a new admin and submit the created listings to new admin user.
    a. How am I able to overgive the created listings to another user?
    b. What else do I need to be aware of when deleting old admin user?

    Best regards, Alex

    October 17, 2016 at 9:35 am #285690

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    October 17, 2016 at 12:02 pm #285729

    Guust
    Moderator
    Post count: 29970

    You can have more than one superadmin.
    Then change the owner of the listings by exporting and importing or just select a different author when editing the listing in the backend.

    I have no idea why it would be happening, it happens to me too when logged in as super admin. There are a few errors showing in the console.

    October 18, 2016 at 4:40 am #286374

    wci
    Expired Member
    Post count: 1035

    Amazing – I deleted now all cookies within firefox and it is now working again. THANKS for your advices!

    October 18, 2016 at 9:38 am #286454

    Guust
    Moderator
    Post count: 29970

    Good to hear !

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