Problem with Listing

This topic contains 18 replies, has 3 voices, and was last updated by  Paolo 9 years ago.

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  • September 23, 2015 at 1:52 pm #54201

    John Chillek
    Free User
    Post count: 9

    Good Day

    We are experiencing the following problems with Geo Directory and would like to know if there is a way to fixing these urgently.

    1. When clicking on a listing it redirects back to the homepage, but it shows the listing URL (http://www.findcars4sale.co.za/?gd_dealerships/south-africa/kwazulu-natal/pietermaritzburg/new-used-cars=trurays-quality-cars/)
    2. The URL link is not allowing the website to pick up on google (http://www.findcars4sale.co.za/?gd_dealerships/south-africa/kwazulu-natal/pietermaritzburg/new-used-cars=trurays-quality-cars/)
    -the gd needs to be removed.
    3. Since we installed the directory plugins our website and homepage doesnt get picked up on google.

    Please can i get these errors sorted out as we really enjoy this plugin and it works for us but its just the small things that doesnt work.

    September 23, 2015 at 2:14 pm #54208

    Guust
    Moderator
    Post count: 29970

    1. You need to set your permalinks to postname:
    https://wpgeodirectory.com/docs/basic-installation/#postnames

    2. Same as 1

    3. Was it an existing website? Did you set Search Engine Visibility correctly at Settings > Reading?

    September 23, 2015 at 2:41 pm #54211

    John Chillek
    Free User
    Post count: 9

    Hi

    2. Our Permalinks are set as default, it only recently stopped working.

    3. The site was existing and was picking up before.

    please test the website http://www.findcars4sale.co.za

    September 23, 2015 at 5:13 pm #54228

    Paolo
    Site Admin
    Post count: 31206

    Hi John,

    GeoDirectory cann’t work with permalinks set as default. Permalinks must be set to /%postname%/.

    I can assure you that with default pemalinks it could never work since version 1.0.

    Thanks

    September 23, 2015 at 6:47 pm #54249

    John Chillek
    Free User
    Post count: 9

    i have put it back as the post as requested and then i got this error

    Not Found

    The requested URL /dealerships/south-africa/kwazulu-natal/pietermaritzburg/new-used-cars/trurays-quality-cars/ was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    September 23, 2015 at 6:56 pm #54250

    Paolo
    Site Admin
    Post count: 31206

    HI,

    after saving permalinks, did it alert to manually change your .htsccess file?

    If you provide admin credentials we will have a look and check directly all your settings.

    Let us know,

    Thanks

    September 23, 2015 at 6:59 pm #54252

    John Chillek
    Free User
    Post count: 9

    I added a another listing just to test it and it is featured and it is not showing on the home page and when i go to the list page and i click on the listing then it still goes back to the home page and the url is changed to the listing url

    September 23, 2015 at 7:04 pm #54255

    John Chillek
    Free User
    Post count: 9

    Hi i can create a username and password for you, just for 1 hour. Do you have an email address?

    1. if you type us in on google it doesnt pick up our homepage but it has indexed our other pages though.

    for example contact us

    September 23, 2015 at 7:17 pm #54259

    Paolo
    Site Admin
    Post count: 31206

    Hi John,

    please create a admin username for us using a fake email address.

    WHen replying here with the credentials, mark the reply as private, that will make it readable only by our staff.

    Don’t delete it after one hour though, we may need it for longer.

    Please abide to our support policy: https://wpgeodirectory.com/support-policy/

    Thank you

    September 23, 2015 at 7:25 pm #54260

    John Chillek
    Free User
    Post count: 9
    This reply has been marked as private.
    September 23, 2015 at 7:51 pm #54264

    Paolo
    Site Admin
    Post count: 31206

    The Username and Password provided don’t appear to be working.
    Could you please doulbe check them?

    Thanks

    September 24, 2015 at 5:15 am #54324

    John Chillek
    Free User
    Post count: 9
    This reply has been marked as private.
    September 24, 2015 at 12:17 pm #54350

    Guust
    Moderator
    Post count: 29970

    Yes, this message appears when changing permalinks: “You should update your .htaccess now.”

    Can you post your FTP details please.

    September 24, 2015 at 3:50 pm #54381

    John Chillek
    Free User
    Post count: 9
    This reply has been marked as private.
    September 24, 2015 at 7:02 pm #54420

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m getting access denied. All you need to do is to ask to your server admin to make the .htaccess file writable from the server. Permissions 755 or 777.

    Or after saving your permalinks, copy the rules provided and paste them on your htaccess file and save it.

    If you don’t have an .htaccess file you can manully create it.

    Otherwise please provide correct credentials for us to access your FTP.

    Thanks

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