Problem with listings picking up wrong default category image

This topic contains 6 replies, has 3 voices, and was last updated by  offshorly 7 years, 10 months ago.

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  • #381860

    offshorly
    Expired Member
    Post count: 23

    Hi,

    We have more than a hundred categories defined for our listings, grouped under 5 parent categories. We imported our listing with defined category images both for the parent and child categories, and the images are in place when checked from the back end GD listing categories sections. Our problem is that the listings seems to be picking up the parent category’s default image instead of the one defined for the more specific child category (say we have a listing for a Cinemas category which is under an Indoor parent category, the listing is picking up the default image for Indoor instead of Cinemas). Is this the expected behavior for default images? We were expecting listings to pick up the default image for the child category when there’s one defined and only fall back on the parent category’s default image when there’s no image defined for the child category. Seems to be the more sensible behavior. Or is there something we should check on in the settings to ensure that listings behave this way?

    Thanks in advance for any information or assistance you can provide in this regard. Using latest versions of WP, GD core and add-ons.

    #381865

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below. Also, please list down the steps to recreate the issue.

    Thanks!

    #381940

    offshorly
    Expired Member
    Post count: 23
    This reply has been marked as private.
    #381952

    Paolo
    Site Admin
    Post count: 31211

    Hi Chris,

    can you provide a link to a specific example?

    Thanks

    #382013

    offshorly
    Expired Member
    Post count: 23
    This reply has been marked as private.
    #382156

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it uses the category image of the default category. For the listing you had indoor as default category.

    I changed it and voilà… 🙂

    Please check now.

    Thanks

    #382235

    offshorly
    Expired Member
    Post count: 23

    Great! We somehow thought that the default category was supposed to be the parent category when importing data via csv (the category to fall back to), and has nothing to do with the default image. But makes sense now. Thanks a lot Paolo.

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