Problem with maps

This topic contains 26 replies, has 5 voices, and was last updated by  Pierre Sagory 9 years, 2 months ago.

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  • September 30, 2015 at 11:13 am #55146

    Pierre Sagory
    Buyer
    Post count: 13
    This reply has been marked as private.
    September 30, 2015 at 11:26 am #55147

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK a file in your theme seems to be causing the problems,
    themes/zerif-pro/inc/customizer.php
    i had to rename the file customizer.php.bak and then added a blank file customizer.php
    you should try getting a fresh copy of this file and replacing it.

    I have added some debuggin code to our site in wp-config.php, once you have fixed this issue and have added the plugins back let me know and i will remove if for you.

    Thanks,

    Stiofan

    September 30, 2015 at 12:06 pm #55152

    Pierre Sagory
    Buyer
    Post count: 13

    Thanks a lot

    I think there is something forcing concatenation of my php files. I’m looking into it to deactivate it.

    September 30, 2015 at 12:09 pm #55153

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK, keep us updated.

    Stiofan

    September 30, 2015 at 12:44 pm #55163

    Pierre Sagory
    Buyer
    Post count: 13

    I managed to get a backup from ovh, the site works again. (but most of my widgets are gone… sigh )

    Still no idea why it happened, if anyone has a clue…

    But you can go back to try and debug the maps now.
    Please don’t change the theme, it would make my widgets disapear again.

    Thanks

    September 30, 2015 at 4:08 pm #55213

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK, you seem to have database problems, i would suggest starting again (fresh DB) since you don’t seem to have much content? But if you don’t want to then please provide DB access and i’ll take a look.

    Thanks,

    Stiofan

    September 30, 2015 at 5:35 pm #55232

    Pierre Sagory
    Buyer
    Post count: 13
    This reply has been marked as private.
    September 30, 2015 at 5:59 pm #55236

    Pierre Sagory
    Buyer
    Post count: 13

    The site goes live now, thank you in advance to be carefull.
    Pierre

    October 1, 2015 at 10:01 am #55327

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, Please give it a try now, i had to reset your address settings in the DB so you might need to change the names again under place settings>csutomfields> address
    but the maps should be working.
    Your details page is not loading right for me, the twitter api seems to be continually loading and causing problems on the page.

    Stiofan

    October 1, 2015 at 10:53 am #55331

    Pierre Sagory
    Buyer
    Post count: 13

    Yay, it works again !

    Thanks a lot for your quick responses and hard work, excellent support 🙂

    I have no probleme loading the detail page myself, I just have to configure the default zoom.

    If it happens again, what should I do fix it ?

    Thanks again

    October 1, 2015 at 12:02 pm #55340

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome 🙂

    I have never seen this problem before, if it happens again let me know, but for now let’s just hope it as a one off.

    Thanks,

    Stiofan

    October 1, 2015 at 12:05 pm #55341

    Pierre Sagory
    Buyer
    Post count: 13

    “I have never seen this problem before” What a lucky man I am ^^ Or cursed maybe.

    Thanks again, I’ll get back to you if it ever happens again.

    Have a great day
    Pierre (a pleased french customer)

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