35% OFF EVERYTHING
Our 11th BIRTHDAY SALE
Buy Now

Problem with search

This topic contains 6 replies, has 2 voices, and was last updated by  guillaume bras 6 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 16, 2018 at 5:33 pm #449908

    guillaume bras
    Expired Member
    Post count: 13

    Hi ! I’m on GD V2 and when I search for a location no results are found and the map is always grey even if there are many places in this area. The oly solution to see places is to click on the menu tab “places” but it’s not sorted with location in mind

    Also I would like to know if it’s possible to change the location “in” by a “near”. In fact a lot of places i listed are near a big city but not IN this city so they are not shown,

    URL is legaweed.com so feel free to type any city name in the search engine to try

    thanks a lot !

    October 16, 2018 at 5:47 pm #449914

    guillaume bras
    Expired Member
    Post count: 13

    This problem was caused because nothing was typed in the “search for” field. I’ll figurate how to put a default category. Sorry…

    October 16, 2018 at 6:53 pm #449933

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please provide WP Admin credentials so we can take a look at your site and see the problem.

    Please include a link to a listing, and then a link to a search results page where the listing should be shown.

    You can use a private reply so only the team can see your post.

    October 16, 2018 at 7:01 pm #449935

    guillaume bras
    Expired Member
    Post count: 13
    This reply has been marked as private.
    October 16, 2018 at 7:05 pm #449937

    guillaume bras
    Expired Member
    Post count: 13

    In fact, as I want the search on all categories + all kind of listings, I would like to see only the field “near”. Is that possible? Thanks

    October 16, 2018 at 7:10 pm #449940

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    thanks for sharing the details there.

    We are aware of this issue, and the developers have been notified. They will post back here with an update.

    The Search for field will search all titles/descriptions/categories and tags. The default search is a near search, and the distance is set at GD – Settings – General – Search – Search near radius . This setting on your site seems fine, and we will find a solution and get this fixed up for you.

    October 16, 2018 at 7:11 pm #449941

    guillaume bras
    Expired Member
    Post count: 13

    perfect thanks !
    I will wait for !

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount