Rating icons not showing correct rating
This topic contains 13 replies, has 3 voices, and was last updated by Simone 11 years ago.
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October 10, 2014 at 2:58 pm #17964
Hi
I’ve created a rating style, where I ask users how likely they are to recommend this place to a friend, and they can choose between 3 different answers. I’ve tried to download the picture of the start in the overall rating, so I could use the same image for this rating. The star does not work as well now i’ve uploaded it. Is there any other way to insert the same star?
I’ve created two different ratings – one where I gave 1 star, and the other one got 2 stars. When publishing the rating/review, the color filler in the stars shows the rating as if I rated it with 2 and 3 1/2 stars. Does this have anything to do with the image size of the star? Or how can this be fixed? I found it hard to create a new rating style, due to the issue with downloading and uploading the star image.
Lastly – can I somehow get the published rating/review to also show the text of the rating? e.g. when rating it 1 star, the text should show other users that 1 star means “I would not recommend it”.
If you have any idea on how of a better solution on how to ask if the users would recommend the place, please let me know! 🙂
Thank you.
October 10, 2014 at 3:01 pm #17966Hi, it could be something to do with the size, but it’s impossible to know without having a look at your website.
Showing the text along with the rating image will involve some coding.
Please write us your login details in a private reply so we can have a look.
S.
October 11, 2014 at 7:57 am #18018This reply has been marked as private.October 11, 2014 at 9:45 am #18023Hi again
Did you just try to test the site? Because now there is one review showing on the home page in the listing widget, but not in the recent reviews, and when you press the listing to go to the review it is not there. Do you know why?
October 11, 2014 at 11:24 am #18029Ok, I ran some tests, and the custom rating is wrong because it calculates the “filling” based on 5 stars, and yours is made of 3.
I will notify Stiofan so he can check and see if it’s a bug.October 11, 2014 at 3:24 pm #18042arhh okay thanks Simone 🙂
October 11, 2014 at 4:13 pm #18043The rating is correct but the CSS is not showing it correct, i have added this as a bug to be fixed.
Thanks,
Stiofan
October 12, 2014 at 11:35 am #18096Okay Thanks Stiofan.
What about the test rating Simone ran – it is still showing the one test review at the listing “Sapan Inka”, even though there is no review (I think Simone deleted it afterwards, but it is still showing).October 12, 2014 at 11:43 am #18097Hello, I’ve created a test listing named TEST and did the test in it and then I deleted the listing, I did not created a review in another listing..
October 12, 2014 at 12:38 pm #18105Okay, do you have any idea what could cause the error with the “Sapan Inka” listing?
Thx
October 15, 2014 at 3:35 pm #18448Any news on this topic?
October 15, 2014 at 4:00 pm #18452I don’t see any Sapan Inka listing/review, could you please tell me how to see the issue?
October 15, 2014 at 5:11 pm #18475I deleted all the review, they were luckily just test reviews and that solved the problem. Thank you 🙂
October 15, 2014 at 5:15 pm #18478Thanks for letting us know.
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