Rating stars and comments missing and google map not zooming

This topic contains 5 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 2 months ago.

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  • #253598

    lisec73
    Full Member
    Post count: 180

    Hi,
    I have been checking whether the functionalities on the site is working before starting actively promoting the site and a few things look ok but are actually not working.

    I tried to leave a review for a place listing and it tells me I am submitting via non secure link and I click ok and the comment is never seen again. There is no option to click on a star rating in the review area while on front page the listing appear with the empty starts and says there are no ratings yet.

    I used to have the multi ratings active but I have removed it in case it was messing it up, but no difference.

    I also installed a comment field plug in to get users to confirm that they agreed to terms and conditions and a couple of other things, but I got no such option when I tried to leave a review.

    I have checked settings in the discussions panel and settings in the design>detail>detail page tab and can’t see that I have deactivated something relating to it.

    Google maps:

    I set up google api successfully and, when not working on first try, I installed the google api plugin. The maps now mostly work after I removed the api from the geodirectory>design>map field and only kept it in the google api plug in. The only thing that does not work is the home page map that will not respond to location or setting location in navigation tab. Relevant listings show up underneath but the map shows all of Australia (and can be zoomed manually successfully).

    Kind regards,
    Lise

    #253888

    Paolo
    Site Admin
    Post count: 31206

    Hi Lise,

    please provide a link and admin credentials and we will have a look at your settings.

    Thank you,

    #254120

    lisec73
    Full Member
    Post count: 180
    This reply has been marked as private.
    #254369

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Lise,

    JetPack comments takes over the comment form, if u disable that it should work, i will add a task to see if we can prevent it for GD post types.

    Thanks,

    Stiofan

    #254555

    lisec73
    Full Member
    Post count: 180

    Thanks Stiofan,

    Yay, my stars are back.

    I tried to give a random school some comments and a star review and after pressing post, the page goes blank.Not sure if this is a browser issue (safari). I opened my site in chrome and here the map and the review form looks different. When I tried to post a comment in chrome, I got a page saying the website cannot handle this request??

    If you can keep following up, that will be great.

    Thanks,
    Lise

    #260068

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    HI Lise,

    Unfortunatly after looking at the code the jetpack comments hook in and take over the comments too early for us to be able to tell what post type is being displayed so there is no consistant way for us to disable the jetpack comments only for GD so you would just have to leave the jetpack comments disabled.

    I tested on my test site and with jetpack enabled but comments disabled i could still post reviews with no problems.

    Stiofan

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