Rating stars are grayed out

This topic contains 12 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 9 months ago.

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  • June 16, 2018 at 8:27 pm #435219

    The Net
    Free User
    Post count: 21

    Rating stars are grayed out. Not sure how to fix it?

    June 16, 2018 at 8:31 pm #435222

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like the rating image is missing.

    Try adding it again at:

    GeoDirectory – Multiratings – Overall rating – Overall rating image

    June 16, 2018 at 8:45 pm #435225

    The Net
    Free User
    Post count: 21

    not seeing multi ratings. where is it?

    June 16, 2018 at 8:49 pm #435227

    Alex Rollin
    Moderator
    Post count: 27815

    Please send a link to the page.

    If you inspect the box, the missing image, what does the URL say?

    Send your site info so we can take a look.

    https://wpgeodirectory.com/downloads/multiratings-and-reviews/

    June 16, 2018 at 8:59 pm #435228

    The Net
    Free User
    Post count: 21
    This reply has been marked as private.
    June 16, 2018 at 9:03 pm #435230

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 16, 2018 at 9:03 pm #435231

    Alex Rollin
    Moderator
    Post count: 27815

    You can try this to change old image URLs.

    https://wpgeodirectory.com/docs/better-search-replace-plugin/

    June 16, 2018 at 9:11 pm #435233

    The Net
    Free User
    Post count: 21
    This reply has been marked as private.
    June 16, 2018 at 9:13 pm #435234

    Alex Rollin
    Moderator
    Post count: 27815

    At the new link I can see the image. The old link shows no site at all.

    Once you change the values in your DB to the new link it should work

    June 16, 2018 at 9:28 pm #435235

    The Net
    Free User
    Post count: 21
    This reply has been marked as private.
    June 16, 2018 at 9:30 pm #435236

    Alex Rollin
    Moderator
    Post count: 27815

    Please see these instructions for how to change your site URL:

    https://codex.wordpress.org/Changing_The_Site_URL

    June 16, 2018 at 9:36 pm #435237

    The Net
    Free User
    Post count: 21

    I’ve found the database table. It is wp_options. It can be used to change the url for stars ratings.
    Thanks.

    June 16, 2018 at 9:41 pm #435238

    Alex Rollin
    Moderator
    Post count: 27815

    Chances are your old URL is in several places, which is why we recommend better search and replace.

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