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This topic contains 17 replies, has 2 voices, and was last updated by  Paolo 9 years ago.

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  • April 8, 2016 at 3:11 pm #160112

    felix gao
    Buyer
    Post count: 77

    I have created two similar listings, but one with ‘read more’ link automatically but the other doesn’t. pls see attached.
    could you pls advise how to get ‘read more’ link there always?

    listing page is here http://silong.woonb.com/?geodir_search=1&stype=gd_school&s=+&sgeodir_school_location%5B%5D=&sgd_schoolcategory%5B%5D=&sgeodir_school_board%5B%5D=&sgeodir_school_agenda%5B%5D=

    thank you
    Felix

    April 8, 2016 at 5:44 pm #160203

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide credentials and we will verify, it should be doing it for all listings automatically.

    Let us know,

    Thanks

    April 8, 2016 at 5:54 pm #160217

    felix gao
    Buyer
    Post count: 77
    This reply has been marked as private.
    April 8, 2016 at 6:01 pm #160221

    Paolo
    Site Admin
    Post count: 31211

    This looks like a bug with multibytes characters, it seems like it is unable to count them.

    I asked to the developers to check and fix it.

    We’ll let you know asap.

    Thanks

    April 8, 2016 at 6:04 pm #160225

    felix gao
    Buyer
    Post count: 77

    thank you very much!

    April 11, 2016 at 9:19 pm #161651

    Paolo
    Site Admin
    Post count: 31211

    This is the developers reply:

    I checked and don’t see any problem in listing description for chinese characters. Please see http://silong.woonb.com/schools/ there is already “read more” for “stoney creek school” listing description.
    The listing description trimmed by using WP function wp_trim_words() (@see https://core.trac.wordpress.org/browser/tags/4.4.2/src/wp-includes/formatting.php#L2960). On site current setting for “Description word limit” is 50 words, and as per this settings the description with chinese characters are trimmed correctly.

    Basically you need to reduce the words number.

    Thanks

    April 11, 2016 at 10:08 pm #161704

    felix gao
    Buyer
    Post count: 77

    hi paolo,
    may I know where to change the ‘words number’?
    Has your developer change any of the code? as I found the description display is different as the screenshot (and I did not change anything on my side for these two days)
    and also, I created one new school Appleby and entered my excerpt, unfortunately, excerpt does not show up.
    Could you help confirm?

    thank you
    Felix

    April 11, 2016 at 10:11 pm #161708

    felix gao
    Buyer
    Post count: 77

    i just did a quick test on other schools, all excerpt does not show up. this feature works on last week as I had made a few test.

    April 12, 2016 at 3:23 pm #162006

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    He didn’t change anything, the excerpt is auto created from the content text only. We don’t use (never did) the excerpt field from the backend.

    Thanks

    April 12, 2016 at 3:40 pm #162014

    felix gao
    Buyer
    Post count: 77

    hi paolo,
    you mentioned “Basically you need to reduce the words number.”, could you pls advise how to do that? I found the excerpt only shows a few chars for english and nothing to show up for chinese character.
    pls see attached. thank you!

    April 12, 2016 at 6:20 pm #162146

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you can find the “Description word limit” option in GeoDirectory >> design >> listings.

    Let us know if that helped.

    Thanks

    April 12, 2016 at 6:36 pm #162151

    felix gao
    Buyer
    Post count: 77

    i updated to 5000, it still the same. i guess something wrong goes here.. pls see attached.
    Could you pls take a look on this?
    thank you!

    April 12, 2016 at 7:57 pm #162188

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    actually it appears that the excerpt field it is used.

    You had 2 listings with it and 1 not. Now I removed it from all and set the excerpt at 500 words and this is what you get: http://silong.woonb.com/schools/

    Let us know,

    Thanks

    April 12, 2016 at 11:12 pm #162260

    felix gao
    Buyer
    Post count: 77

    hi paolo,
    i really appreciate you really take look into this issue. but I did not really understood what you mean.
    basically, i did a testing and issue still same.
    on this page, http://silong.woonb.com/gd-school-listing-page/
    1. I add excerpt on the first listing, it shows empty on listing page
    2. on 2nd listing, there is no excerpt and description limit sets to 500, but it shows 22 chars.

    neither of them makes sense. Did i misunderstand anything? from my point of view, it seems mulfuction for excerpt and description chars counts.
    pls advise.
    thank you very much!
    FYI, with your support, this project is almost there !!

    April 13, 2016 at 2:18 am #162290

    felix gao
    Buyer
    Post count: 77

    i just found something might be helpful for you debug:
    http://silong.woonb.com/gd-school-listing-page/ i am using shortcode for this listing page, and excerpt not working

    and when I do the search, the listing of results shows right excerpt
    http://silongedu.com/?geodir_search=1&stype=gd_school&s=+&sgeodir_school_location%5B%5D=&sgd_schoolcategory%5B%5D=&sgeodir_school_board%5B%5D=&sgeodir_school_agenda%5B%5D=

    Are they different in terms of displaying description and excerpt?

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