Recaptcha "loop" problem

This topic contains 2 replies, has 3 voices, and was last updated by  Guust 7 years, 3 months ago.

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  • #396089

    Paul
    Lifetime Member
    Post count: 139

    About 5-6 users have reported problems with the recaptcha sending them in an incessant loop. I imagine we’re only getting a fraction of people report when they experience the problem. I can not replicate the problem from my end when we do mock signups, but from what I can tell they say their having issues where they hit the complete button and it repeatedly tells them the fill out the recaptcha info even though they believe they’re sure they’ve done so already.

    Is this a bug that you’ve heard of and if not, is there a way you know to test or replicate this problem?

    Here’s the users comment for reference:

    ” I was attempting to sign up for a thero
    listing but each time I got to the complete button, it was like this
    crazy loop and I had to say I was not a robot and also pick the sign
    that had not car, bridge, woodpecker, people and on and on and on.

    Obviously – not a good experience and I did not get signed up either. I
    just wasted a lot of time.:-( “

    #396104

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    #396160

    Guust
    Moderator
    Post count: 29970

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