Recurring Payments and changing packages

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 6 years, 11 months ago.

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  • January 25, 2018 at 11:23 pm #414440

    Jen Thomson
    Buyer
    Post count: 145

    Hi there,

    My client is looking to change the packages that they offer on their site and we are looking to find out, should we:

    a) change the price of the existing package; or
    b) deactivate the existing package and create a new one with the new price

    What will happen to profiles who have signed up via paypal with recurring billing? Will the price they pay change automatically to reflect the new price? Will their profile downgrade if their package is no longer available and they have to set up a new recurring payment?

    Thanks,
    Jen

    January 25, 2018 at 11:35 pm #414441

    Guust
    Moderator
    Post count: 29970

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    January 29, 2018 at 8:06 pm #414862

    Jen Thomson
    Buyer
    Post count: 145

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    January 30, 2018 at 12:02 pm #414978

    Guust
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    Post count: 29970

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