recurring payments expiry notifications

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 7 years, 2 months ago.

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  • August 15, 2017 at 2:46 pm #391294

    Laura Dunkley
    Buyer
    Post count: 30

    Hi
    I wonder if you could advise me how to set up rolling monthly payments as I’d like them to work:

    Take payment every month for 12 months but not send out expiry notification emails ahead of each month end – just at the end of the 12 month membership period.

    I can’t see how to do this – I’d set up rolling payments to be taken each month, but didn’t reaslise a ‘your listing will expire in 5 days’ email notification would be sent out as each month end approaches, as the listing won’t in fact expire – as the payment is set up to be automatically taken each month…
    please can you advise?

    thanks

    Laura

    August 15, 2017 at 7:35 pm #391339

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you can change the wording of that email. Would that help or you prefer to remove it? I can tell you already that you refund rate will go through the roof if you don’t send a notification before taking someone’s money.

    Let us know,

    Thanks

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