Register Errors – Validating Login Password Field?

This topic contains 4 replies, has 2 voices, and was last updated by  Guust 7 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • January 27, 2017 at 9:37 pm #350798
    January 27, 2017 at 11:48 pm #350931

    Guust
    Moderator
    Post count: 29970

    I am guessing that is one of the Jetpack settings.
    Try disabling JetPack and see what happens.

    If we need to look at anything we will need URL and WP admin details in a private reply.

    Thanks.

    January 29, 2017 at 8:10 pm #351680

    logansquarist
    Expired Member
    Post count: 34

    Disabled JetPack in staging, and still seeing the issue. I’ll find out about getting an admin user and pass for you.

    Should I expect to see a validation error for the password field (from the login form) during registration?

    January 29, 2017 at 8:41 pm #351683

    logansquarist
    Expired Member
    Post count: 34

    I believe I have solved our issue.

    In the GD General -> General settings, there is an option to ‘Allow users to choose own password’. If this marked yes, it appears that the expectation of the user is to fill out both the login and registration/sign-up forms when they first register. (If they do not, a validation error for the password length shows up.)

    If this is the case, the instructions for registering are subpar.
    If this is not the case, there must be a conflict somewhere.

    Turning this option off allowed the user to fill out just the registration form, and the email with the password goes out to the user. The user is returned to the GD listing from which they originally came.

    Thanks for the help!

    January 29, 2017 at 9:52 pm #351751

    Guust
    Moderator
    Post count: 29970

    There is definitely a conflict there.
    That is not how it should work.
    That confirms there is something conflicting with the password field.

    The redirect to the page they came from is indeed correct.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount