Registration problems

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 9 years, 2 months ago.

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  • October 7, 2015 at 6:58 pm #56141

    Steve
    Full Member
    Post count: 1019

    I am having problems with registration. I have buddypress installed, using latest version of themes geoframework with child theme. Updates are current and this install is on a multinetwork.

    The error message are:

    ERROR: This email is already registered, please use another one (it’s not for this site)

    ERROR:Please enter a valid CAPTCHA (captcha is not is turned off)

    Finally, there are 97 registrations pending.. when I click on the Pending link I get an error message “You do not have sufficient permissions.” Need help.

    Kind regards,

    url http://whatshappeningtoday.com

    October 7, 2015 at 8:00 pm #56158

    Steve
    Full Member
    Post count: 1019

    Update.. registration appears to now be working. I updated “all” plugins turned back on the captcha and I am also now using the bp register form.

    Still having issues with the “Pending Registrations” view function and the “you do not have permissions” Yes, I am logged in as super admin.

    October 8, 2015 at 2:19 am #56174

    Guust
    Moderator
    Post count: 29970

    Sound like a BuddyPress problem …
    I am not sure how BP works on a multisite, I’ll alert the others too, but I don’t think this is a GD problem.

    October 8, 2015 at 8:45 pm #56213

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please see this plugin: https://wordpress.org/plugins/unconfirmed/

    and make sure your activation emails are being sent.

    Thanks

    October 15, 2015 at 3:46 pm #57017

    Steve
    Full Member
    Post count: 1019

    Activation emails are being sent. But sometimes they are not. Users are ending up in the pending area. Why could this be happening?

    October 15, 2015 at 11:25 pm #57118

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I have no idea, GeoDirectory doesn’t send activation emails, something else in your install does.

    Have you asked to your users to check their spam folders?

    Did you check with your server admin to see if there is any error in the mailserver logs?

    Let us know,

    Thanks

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