Registration problems

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Tagged: pendings, permission, Registration

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October 7, 2015 at 6:58 pm #56141

Steve
Full Member

Post count: 1019

I am having problems with registration. I have buddypress installed, using latest version of themes geoframework with child theme. Updates are current and this install is on a multinetwork.

The error message are:

ERROR: This email is already registered, please use another one (it’s not for this site)

ERROR:Please enter a valid CAPTCHA (captcha is not is turned off)

Finally, there are 97 registrations pending.. when I click on the Pending link I get an error message “You do not have sufficient permissions.” Need help.

Kind regards,

url http://whatshappeningtoday.com

October 7, 2015 at 8:00 pm #56158

Steve
Full Member

Post count: 1019

Update.. registration appears to now be working. I updated “all” plugins turned back on the captcha and I am also now using the bp register form.

Still having issues with the “Pending Registrations” view function and the “you do not have permissions” Yes, I am logged in as super admin.

October 8, 2015 at 2:19 am #56174

Guust
Moderator

Post count: 29970

Sound like a BuddyPress problem …
I am not sure how BP works on a multisite, I’ll alert the others too, but I don’t think this is a GD problem.

October 8, 2015 at 8:45 pm #56213

Paolo
Site Admin

Post count: 31206

Hi,

please see this plugin: https://wordpress.org/plugins/unconfirmed/

and make sure your activation emails are being sent.

Thanks

October 15, 2015 at 3:46 pm #57017

Steve
Full Member

Post count: 1019

Activation emails are being sent. But sometimes they are not. Users are ending up in the pending area. Why could this be happening?

October 15, 2015 at 11:25 pm #57118

Paolo
Site Admin

Post count: 31206

Hi,

I have no idea, GeoDirectory doesn’t send activation emails, something else in your install does.

Have you asked to your users to check their spam folders?

Did you check with your server admin to see if there is any error in the mailserver logs?

Let us know,

Thanks
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