Renewal, Draft, Admin

Packages only get the correct effect if added from the frontend.
So if you re-publish from the backend, they will stay published, but you can set it to expire using the backend settings. But it will not trigger a reminder if done from the backend.
If you renew from the frontend and set the payment to “done”, be aware that the user will get emails letting them know that their listing is published and paid etc.

Possibly the best idea is to get unpaid listings downgrade to the most basic of listings you have, rather than going to draft. That prevents dead links too.

Thanks

When you say “Packages only get the correct effect if added from the frontend.” do you mean when they are initially created?
I mean that the effect of packages on listings only get the correct effect if added from the frontend.
Adding a listing from the backend or import, let’s say a 3 month recurring package, will not get reminders or renewals. The payment contract must be authorized by the user at the gateway for that to take effect. Without that gateway notification to your GD setup, the package payment settings will have no effect.

Renewal notices are sent to the owner of the listing, and only if there is a valid gateway notification for that listing.

As for paying listings, if it’s a listing that normally would be paid for and they didn’t pay and I renew it manually are you saying they will receive a notification stating the listing was published and paid even if they didn’t pay?
When publishing a draft listing, an email is generated to the owner of the listing.
If you set an invoice to paid, an email is generated to the owner.
The owner of the listing can be changed before you take all of the above steps. And you may have to delete any pending invoices for the old owner too, to prevent notifications.

Thanks

Like a listing can’t be unclaimed after it’s been claimed, is that correct?
That is not quite correct. A listing can be “unclaimed” at any time in the backend, but that will not change the owner of the listing. That will need to be done manually if required.

Thanks