Renewal & License Key

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 8 years, 4 months ago.

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  • #312393

    identity
    Lifetime Member
    Post count: 445

    My membership/license lapsed a couple years now.

    I was going to renew and it was asking to add the license for an existing one.

    Either I can no longer see that or can’t find it.

    Where can I find it, or what can I do to renew the one I had rather than creating a new one? I want to avoid creating any issues with existing setup I have.

    Cheers

    #312396

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    we have been using the new licensing system since January, so you won’t have a license key to renew.

    The only option you have is to buy a new license.

    Thank you

    #312397

    identity
    Lifetime Member
    Post count: 445

    Thanks Paolo. Cheers

    #312429

    identity
    Lifetime Member
    Post count: 445

    I should ask, as I update the existing site, does this create any issues? Will the new versions have a place to add the keys?

    Thanks

    #312430

    Paolo
    Site Admin
    Post count: 31211

    It should not, you’ll only be able to update things manually this time via FTP or using this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Once everything is updated, you’ll find the settings page: GeoDirectory >> Auto Updates / Licensing.

    There you need to add and activate your license keys for future auto updates.

    Let us know how it goes.

    Thank you for your support!

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