Repeated 500 errors, a nightmare day of trying to get the site back etc etc

This topic contains 20 replies, has 3 voices, and was last updated by  Anonymous 6 years, 3 months ago.

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  • #478562

    Anonymous

    Ok I’ll let you know when it’s done

    #478572

    Anonymous
    This reply has been marked as private.
    #478574

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    OK here is where we are at…
    1. It kept updating on me also everytime i installed GDv1, i installed a few log plugins but none picked them up which means it must be coming from the server/hosting.
    2. I have added a line to the plugin that will make our WP Easy Updates plugin make it look for updates in our github repo instead of the WP servers, this i hope will prevent it for now, but if not please contact your host, i am almost positive it is coming from them, it even seems to be a “feature” of their managed hosting.
    3. GDv1 is back for now, i would take maintenance mode off and just keep an eye on things.

    Let us know if it happens again.

    Thanks,

    Stiofan

    #478604

    Anonymous
    This reply has been marked as private.
    #478625

    Anonymous

    I would like to make an apology for my frustration over the last couple of days. As the site I use this on has paying members, and is my main source of income, when the site was down I panicked.

    Despite my server repeatedly assuring me I do not have auto updates, they in fact do.

    I would like to thank Stiofan for his patience and Skype support so far.

    I have resolved (oh god I hope) the issue with my server and await their fix. And then Stiofan’s assistance in getting the plugin back to how it should be – in an hour or so…….finger’s crossed!

    Thank you GeoDirectory for your patience and help.

    Sorry once again,
    Claire x

    #478627

    Anonymous

    PS – update the time on your forums, clocks went forward here 😉

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