REQUEST DENIED

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 7 months ago.

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  • #466121

    Mama Teach
    Free User
    Post count: 1

    Hi guys

    We have an issue about the geolocalization. The system returns the following error message: “The request is not working for the following reason: REQUEST DENIED”

    Do you know which could be the solution?

    Thanks in advance.
    Bye

    #466129

    Alex Rollin
    Moderator
    Post count: 27815

    You are missing the geolocation API on your Google key. You may be missing others.

    You should really use our button “Generate New Key” in the map settings to make sure you get all the necessary APIs.

    #467947

    Mama Teach
    Free User
    Post count: 1

    Thanks for the information.
    We have already tried to create a new key but it doesn’t work well.
    Can you teach us how to do it in the right way?

    thanks in advance

    #467954

    Alex Rollin
    Moderator
    Post count: 27815
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