Required field message

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

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  • December 24, 2019 at 6:40 am #522937

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    I seem to have an issue with the required field message when I go to submit a listing.

    This happens 90% of the time.

    When the description field is already filled, the listing won’t go through on the first try to submit. Instead the page scrolls back to the description field telling me it is a required field when it is in fact filled.

    Is there something I can do to make it so that the system can confirm that there is something there?

    Thank you for your help on this.

    December 24, 2019 at 7:25 am #522941

    Alex Rollin
    Moderator
    Post count: 27815

    That shouldn’t happen. If the field is marked required and has some value added it shouldn’t flag the error. Is that what is happening?

    Please share credentials in a private reply along with the login URL so we can take a look.

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