Review Field is Blank

This topic contains 16 replies, has 3 voices, and was last updated by  Kenneth 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • April 17, 2017 at 8:24 pm #373941

    Kenneth
    Full Member
    Post count: 66

    Although everything else appears to be working properly the Review field is blank on all the listings. This is the case also with the MulitiRatings & Review Plugin. Any suggestions?

    ***Using just the GD plugin with my site. Not using GD Framework or a Child TTheme***

    Thanks.

    April 17, 2017 at 10:49 pm #373960

    Guust
    Moderator
    Post count: 29970

    Please review https://wpgeodirectory.com/docs/faqs/how-do-i-disable-reviews/
    You will need to do the opposite, ie

    To ENable reviews go to WP Settings > Discussion and ENable comments.
    For listings already in your database you have to ENable comments for each listing, or with a bulk quick edit.

    Thanks

    April 19, 2017 at 6:20 pm #374314

    Kenneth
    Full Member
    Post count: 66

    Hi Guust,

    I’ve already done that but it still isn’t working. I may need you guys to take a look at it because I’ve gone through everything 2x including disabling all plugins and then re-enabling them with GD first.

    Thanks.

    April 19, 2017 at 9:28 pm #374334

    Guust
    Moderator
    Post count: 29970

    Post your URL and WP admin details in a private reply and we will have a look at your settings.
    Thanks

    April 21, 2017 at 9:47 pm #374661

    Kenneth
    Full Member
    Post count: 66
    This reply has been marked as private.
    April 22, 2017 at 12:26 am #374672

    Guust
    Moderator
    Post count: 29970

    Please check the password. Thanks

    April 22, 2017 at 2:52 am #374702

    Kenneth
    Full Member
    Post count: 66
    This reply has been marked as private.
    April 22, 2017 at 3:43 am #374707

    Guust
    Moderator
    Post count: 29970

    I think it is your theme that is taking over the comment settings. The theme seems to disable all comments by default.
    Appearance > Top News Options > Page settings

    I’ll get one of the developers to have a closer look for you.

    Thanks

    April 22, 2017 at 3:50 am #374709

    Kenneth
    Full Member
    Post count: 66

    I was thinking that might be the issue as well but wasn’t sure. Thank you.

    April 24, 2017 at 10:51 am #375015

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    April 24, 2017 at 11:16 pm #375146

    Kenneth
    Full Member
    Post count: 66
    This reply has been marked as private.
    April 24, 2017 at 11:21 pm #375147

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    April 25, 2017 at 3:44 pm #375314

    Kenneth
    Full Member
    Post count: 66
    This reply has been marked as private.
    April 26, 2017 at 11:24 am #375473

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    April 26, 2017 at 11:19 pm #375642

    Kenneth
    Full Member
    Post count: 66

    You guys are great! Thank you!!!

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 17 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount