schema issue

This topic contains 37 replies, has 3 voices, and was last updated by  Vlad Chirila 5 years ago.

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  • October 21, 2019 at 12:33 pm #514065

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi guys,

    Vlad here, from thebeautyadviser.com

    Until a few weeks ago, whenever someoene searched on Google a business that is listend on my website, Google showed an answer on its first page from my website, with that listing along with the star rating from my website. See an older screenshot attached – screenshot “before” The listing was also included in Google’s business area “reviews from the web”.

    NOW, it seems that these are gone from Google’s search results – see scrennshot “after”.

    I previously asked you if there will be any conflicts between GD’s schema and YOAST’s schema and you told me to let you know to fix it.

    Can you help?
    Thanks,
    Vlad

    October 21, 2019 at 4:58 pm #514126

    Alex Rollin
    Moderator
    Post count: 27815

    Google has changed their policy about when/why/how they choose (subjectively, regardless) to include ratings. You will need to check with them about it.

    What we can help with is if compliance with the tool:
    https://search.google.com/structured-data/testing-tool

    Right now your site is timing out when queried from the tool. Are you blocking google?

    October 21, 2019 at 6:24 pm #514141

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Alex,

    thank you for your reply!

    I can see the site is timing out, but I don’t know why. I am not blocking Google from what I know; I had a great relationsip with Google until now. And I do not know what happened.

    October 21, 2019 at 6:55 pm #514147

    Vlad Chirila
    Expired Member
    Post count: 258

    Ok; here’s what I found on Google Webmaster Blog:

    https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

    any thoughts on this?

    October 22, 2019 at 7:09 pm #514323

    Vlad Chirila
    Expired Member
    Post count: 258

    Hello again,

    I have new info regardin my current topic.

    Indeed Google has recently announced that they are removing what they call “self-serving” star reviews from the search result snippets. This means that star reviews that are created by the site will no longer be displayed in the search results.

    Regarding this, I do not have self-served star reviews. All the reviews are written by users, my listings’ customers. So I do not qualify as a self serving site.

    More than this, Google says that they will only display reviews with those types (and their respective subtypes):
    schema.org/Book
    schema.org/Course
    schema.org/CreativeWorkSeason
    schema.org/CreativeWorkSeries
    schema.org/Episode
    schema.org/Event
    schema.org/Game
    schema.org/HowTo
    schema.org/LocalBusiness
    schema.org/MediaObject
    schema.org/Movie
    schema.org/MusicPlaylist
    schema.org/MusicRecording
    schema.org/Organization
    schema.org/Product
    schema.org/Recipe
    schema.org/SoftwareApplication

    From what I understand, my website, thebeautyadviser.com, using GD, should be schema.org/LocalBusiness type.

    Any thoughts on this?
    I highly apprciate this!

    October 22, 2019 at 10:31 pm #514340

    Alex Rollin
    Moderator
    Post count: 27815

    LocalBusiness is the default category schema that ships with GD.

    October 25, 2019 at 7:49 am #514703

    Vlad Chirila
    Expired Member
    Post count: 258

    Ok Alex; great!

    thanks a lot for your answer! I’ll see what I can do.

    November 1, 2019 at 3:50 pm #515587

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi again;

    Sorry for coming back to this ntopic, but this schema issue is impacting my relationship with my clients. They already started to report this issue to me. 3 years almost no problem, now suddenly problem with schema. It all happened after the last updates of GD, YOAST and WPML. Before those, everything was perfect. But I can;t imagine what is the problem.

    Hopefully there is a solution for this issue and I come back to you guys.

    I tried to get help from Google Webmasters Community. A product expert replied and said the following:

    Check the availability of your structured data on your web page

    Check the following non-valid elements of your data in microdata format:

    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 721, column 314; to line 721, column 346
    /i></span><span itemprop=”addressLocality”>Bucure
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 721, column 365; to line 721, column 395
    i</span>, <span itemprop=”addressRegion”>Munici
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 721, column 425; to line 721, column 456
    i</span>, <span itemprop=”addressCountry”>Romani
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 3420, column 1023; to line 3420, column 1053
    an></span><span itemprop=”streetAddress”>Octavi
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 3420, column 1083; to line 3420, column 1115
    an><br> <span itemprop=”addressLocality”>Bucure
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 3420, column 1137; to line 3420, column 1167
    span><br> <span itemprop=”addressRegion”>Munici
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 3420, column 1200; to line 3420, column 1227
    span><br> <span itemprop=”postalCode”>030167
    Error: The itemprop attribute was specified, but the element is not a property of any item.
    From line 3420, column 1246; to line 3420, column 1277
    span><br> <span itemprop=”addressCountry”>Romani

    Do you recognise this as something you can help with?

    Huge thanks in advance!
    Vlad

    November 1, 2019 at 5:36 pm #515601

    Alex Rollin
    Moderator
    Post count: 27815

    The first link still times out for me. I have asked the developers to take a look.

    November 1, 2019 at 7:36 pm #515613

    Vlad Chirila
    Expired Member
    Post count: 258

    Thanks a lot Alex!! this is great!

    (first link works fine for me..dunno what’s happening)

    I’ll wait for the developer’s oppinion on this.

    Again, thanks a lot!

    November 4, 2019 at 8:25 am #515819

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    I have fixed w3 validation related issues. Please check and let us know.

    Regards,
    Kiran

    November 4, 2019 at 10:06 am #515833

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Kiran,

    I checked; now I see only warning, no more errors. Thank you so much!

    Is there anything I have to do in the future, so this does not happen again?

    Hopefully this will help now in getting back my star reviews in Google’s results for my listing.

    Have a great week!
    Vlad

    November 4, 2019 at 10:08 am #515834

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    We have included changes in our plugin too, so don’t worry about future plugin updates.

    Kiran

    November 4, 2019 at 10:09 am #515835

    Vlad Chirila
    Expired Member
    Post count: 258

    Ok, understood.

    thanks a lot!
    all the best,
    Vlad

    November 6, 2019 at 6:02 pm #516178

    Vlad Chirila
    Expired Member
    Post count: 258

    Hope I am not a pain in the “elbow” for you guys on this topic, but this affects a lot my work 🙁

    Vlad here, from theBeautyAdviser.com

    After the last message from Kiran, I waited until today, I checked if Google shows my star reviews for my clients listings from my website, and still no; they still don’t show up as they used to in the last 3 years.

    So I went back to Google community, and told them the issue should be fixed, and the same product expert as the one mentioned above, replied the following:

    ”
    The web page you specified has structured data with three types Place that have duplicate content.

    In addition, this data has the property description whose contents are hidden from users. This is a spam signal in the structured data for Google. ”

    Do you recognise this as something you can help with?

    Huge thanks in advance!
    Vlad

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