Screen Size on ios

This topic contains 8 replies, has 3 voices, and was last updated by  Victor Cardona 8 years, 2 months ago.

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  • #341694

    Victor Cardona
    Full Member
    Post count: 177

    Hi

    Could someone please help with a reoccurring problem. I am using geodirectory and directory starter theme.

    The screen size for the front page of my site has shrunk to half size on ios browsers.

    This occurred again-this time after the wordpress update of the other day.

    Url: http://www.hearabouthere.com

    Thanks
    Victor

    #341697

    Victor Cardona
    Full Member
    Post count: 177
    This reply has been marked as private.
    #341928

    Kor
    Moderator
    Post count: 16516

    Hi Victor,

    Could you please provide a screenshot of how the issue looks like from your end and please tell us what type of device/browser you are testing with? It would also be better if you could provide a video capture so that we could investigate this further.

    Thanks!

    #342048

    Victor Cardona
    Full Member
    Post count: 177

    Hi

    I have attached a screenshot of the home page and one of two other non- home pages.

    I tried to do a video capture but couldn’t find an app that would let me do that and share the video. If you have one to suggest, I could try it again.

    As a brief description, if I go to the home page, it is half size, but if I go to any other page it is normal. If I return to the home page it is again half size.

    Any help would be greatly appreciated.
    Thanks
    Victor

    #342054

    Victor Cardona
    Full Member
    Post count: 177

    Hi

    As a follow up, I am using an iphone 6 and also tested on an ipad mini and ipod touch.

    Thanks
    Victor

    #342081

    Giri
    Expired Member
    Post count: 3155

    Hi Victor. It was cache issue. I have cleared cache. Seems like that fixed it.

    Let us know if you still face that issue.

    Thanks

    #342084

    Victor Cardona
    Full Member
    Post count: 177

    Thanks, Giri.

    It works now. Is there something that I should do if this reoccurs, or was it on your end?

    Best regards,
    Victor

    #342085

    Giri
    Expired Member
    Post count: 3155

    If you see such problem in the future, just go to GD Booster page and then click clear cache button

    Thanks

    #342086

    Victor Cardona
    Full Member
    Post count: 177

    Thanks, Giri.

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