35% OFF EVERYTHING
Our 11th BIRTHDAY SALE
Buy Now

Scrolling on mobile device (IOS apple) not smooth.

This topic contains 13 replies, has 3 voices, and was last updated by  Joel Neo 5 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • September 17, 2019 at 6:47 pm #508673

    Joel Neo
    Expired Member
    Post count: 18

    Hi,

    I am not able to get a smooth scroll on a iPhone, it does not have the “normal” – flick and the scrolling will continue until slowly come to a stop action which is usually the case for most websites.

    Will adding this helps and if yes, please advise on how and where to add it to?

    overflow-y: scroll; /* has to be scroll, not auto */
    -webkit-overflow-scrolling: touch;

    Thanks!

    September 17, 2019 at 7:04 pm #508676

    Kor
    Moderator
    Post count: 16516

    Hi Joel Neo,

    Thanks for your post. There isn’t an option in GD that allows you to achieve this. But I’ll forward this to a developer and see if there is a workaround for this.

    September 17, 2019 at 7:45 pm #508685

    Joel Neo
    Expired Member
    Post count: 18

    Thank you Kor, hopefully a workaround can come soon as it severely impacts the user’s experience for IOS mobile user’s.

    September 17, 2019 at 8:13 pm #508689

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    September 19, 2019 at 12:45 pm #509170

    Kiran
    Moderator
    Post count: 7069

    Hi Joel,

    Do you have smooth scroll issue on only GeoDirectory pages or all the site pages?

    Please provide any specific url so we can check.

    Regards,
    Kiran

    September 20, 2019 at 6:03 pm #509419

    Joel Neo
    Expired Member
    Post count: 18
    This reply has been marked as private.
    September 23, 2019 at 9:59 am #509696

    Kiran
    Moderator
    Post count: 7069

    Hi Joel,

    Can you provide more details what issue it shows to you? Please provide screenshot or video capture so we can check from our side.

    Regards,
    Kiran

    September 23, 2019 at 10:13 am #509698

    Joel Neo
    Expired Member
    Post count: 18

    Yes Kiran, I have taken a video, please let me know where can I upload to or if you have a email address I can send you the link.

    September 23, 2019 at 10:25 am #509700

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    September 23, 2019 at 10:31 am #509703

    Joel Neo
    Expired Member
    Post count: 18
    This reply has been marked as private.
    September 23, 2019 at 12:53 pm #509729

    Kiran
    Moderator
    Post count: 7069

    Hi Joel,

    I have updated some changes, please try after clearing your browser cache.

    Let us know how it goes.

    Kiran

    September 23, 2019 at 3:48 pm #509773

    Joel Neo
    Expired Member
    Post count: 18

    Thanks Kiran,

    I tested on another iPhone, seems good. I will have a go on my original iPhone and update, is this something that I need to update or adjust if I update or reinstall geodirectory next time?

    September 24, 2019 at 12:26 pm #509966

    Kiran
    Moderator
    Post count: 7069

    Fix is included in Supreme Directory theme. So don’t worry about future updates.

    Kiran

    September 25, 2019 at 4:08 pm #510203

    Joel Neo
    Expired Member
    Post count: 18

    Noted, Thank you!

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount