Search button not working on Safari / Firefox

This topic contains 18 replies, has 3 voices, and was last updated by  Kor 6 years, 7 months ago.

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  • May 14, 2018 at 5:06 pm #430532

    Jen Thomson
    Buyer
    Post count: 145

    It’s been flagged by some customers that the search function of our site is not working on all browsers. It works fine in Chrome but not in Safari or Firefox, and I have not checked IE yet.

    http://nurturingbirthdirectory.com/

    Having a look into this myself but hoped it might be something obvious that you guys have come across before.

    May 14, 2018 at 5:18 pm #430534

    Alex Rollin
    Moderator
    Post count: 27815

    Not offhand, no. Let us know if you see a specific example.

    May 14, 2018 at 5:19 pm #430535

    Jen Thomson
    Buyer
    Post count: 145

    What do you mean by example?

    May 14, 2018 at 5:23 pm #430536

    Jen Thomson
    Buyer
    Post count: 145

    So looking at the console, it might be an issue with the Open Street Map API as this has only been flagged since we switched to that.

    Some error examples: 

    unreachable code after return statement / osm.geocode.min.js:1:3780
    Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://nominatim.openstreetmap.org/search?format=json&addressdetails=1&limit=1&q=Bristol. (Reason: CORS header 'Access-Control-Allow-Origin' missing).

    Not seeing any of these errors in Chrome console though.

    May 14, 2018 at 5:48 pm #430543

    Jen Thomson
    Buyer
    Post count: 145

    I’ve had to switch back to Google Maps API for now so that the site works but would like to know how to resolve this as the client would prefer to use Open Street Maps.

    May 15, 2018 at 6:51 am #430614

    Kor
    Moderator
    Post count: 16516

    Hi Jen,

    Thanks for your reply. Kindly share both WP and FTP access in private reply and we’ll check on it.

    Thanks!

    May 15, 2018 at 11:45 pm #430730

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    May 16, 2018 at 2:52 am #430749

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 16, 2018 at 8:14 am #430792

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    May 16, 2018 at 12:39 pm #430840

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 16, 2018 at 10:04 pm #430899

    Jen Thomson
    Buyer
    Post count: 145

    Done that Kor

    May 17, 2018 at 2:53 am #430909

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 17, 2018 at 6:30 pm #431023

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    May 18, 2018 at 6:47 am #431077

    Kor
    Moderator
    Post count: 16516

    Hi Jen,

    Thanks for your reply. I’m able to access your Website now. Could you please replicate the said issue on a test page so that we could inspect it?

    Thanks!

    May 18, 2018 at 9:43 am #431110

    Jen Thomson
    Buyer
    Post count: 145

    The error is happening when the map is changed to Open Street maps.

    If you do that in the geodirectory settings then in Safari or Firefox go to the home page and try searching Doula in London, or anything really.

    The search doesn’t work and the errors appear in the console.

    Please turn Googlmaps API back on if you are not looking at the issues so the site still works 🙂

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