Search & Geolocation Issue

This topic contains 17 replies, has 4 voices, and was last updated by  flowta 8 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #142754

    flowta
    Expired Member
    Post count: 10

    Hi Stiofan
    Not sure that new error message is better? Four reasons.
    1. Surely it would be better to just clear (or ignore) a lone space character in the near search terms input field. I thought that abandoned space character, by itself, was the cause of the error.
    2. And it wasn’t really an error, as the search worked fine once past the pop up box. If I didn’t get the pop up error message, all would be fine.
    3. I got an error message with Firefox also!
    4. Finally, an error about a major browser being incompatible may not be the best look for your product?

    #142962

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi @flowta,

    #1 Done will be in the next version.
    #2 So geolocaton worked?
    #3 For what bit, the blank space or the geolocation?
    #4 It’s not our product that is incompatable it’s a safari thing, i have just done some testing with the latest version and by default it blocks from sharing your location but after unblocking it then works as expected (you need to do this in the OS privacy and security settings. The older versions just did not work, this was a industry thing not just a GD thing.

    Thanks,

    Stiofan

    #143099

    flowta
    Expired Member
    Post count: 10

    Hi Stiofan
    Re 1, Great 🙂
    re 2, yes, it always worked for me, but was interrupted by the message in both Firefox and Safari. After the message cleared, the search completed successfully. I have just tried this again on both Safari and Firefox. Now I get different behaviour. With a known name in search, and a space in Near, a different error message appears (see below) saying ZERO_RESULTS, and the search does not complete?
    re 3, the Firefox error was in the same circumstance as the Safari (space in Near)
    re 4, you know better than I. But I was just assuming that, in this case, it was only the space that was the problem
    Thanks for your help Stiofan

Viewing 3 posts - 16 through 18 (of 18 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount