40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

search taking down the server

This topic contains 3 replies, has 2 voices, and was last updated by  twstx 5 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • May 21, 2019 at 8:35 pm #487818

    twstx
    Buyer
    Post count: 57

    Hi
    I just pushed a copy of geodirectory live to run a dispensary finder.

    Well we encountered our first major issue today.

    When someone uses the search and does not wait for the location to populate it spiked the load on the machine so hard it took it down and caused a 503.I tried it several times so it was not an isolated issue just to make sure.

    I am on a cloud hosting package with

    Usage Stats
    3 CPU Cores, CentOS, 4GB RAM, 80GB SSD,

    I am running the following addons
    core wp geodirectory Version 2.0.0.58
    ajax duplicate alert Version 2.0.0.2
    claim listing Version 2.0.0.8
    location manager Version 2.0.0.16
    pricing manager Version 2.5.0.9

    You can test it on the following page https://texasweedsyndicate.com/marijuana-dispensaries-usa/

    I am also having the hosting company look in to it to see what they are seeing on their end.

    May 21, 2019 at 8:42 pm #487819

    twstx
    Buyer
    Post count: 57

    Here is a screen cap of what i did to cause it to happen

    May 21, 2019 at 11:04 pm #487849

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting your findings about that.

    We have been looking into these issues and would appreciate the opportunity to look into what’s happening with your site.

    When you have time please share WP Admin, FTP and DB access info so the developers can debug the issue.

    May 21, 2019 at 11:42 pm #487867

    twstx
    Buyer
    Post count: 57

    Hey Alex,

    How do I get you DB access?

    I know how to get you the rest

    So here is a little feedback on it. I had to increase my server resources and now things seem to have leveled off so I would guess some query is causing a huge load when it is not a search loaded in with a pre-filled location. I have tried a couple of searches now and it seems to be working.

    I would still be ok to give you guys access if it helps.

    I had to upgrade to 5 cores 6gb of ram and now its better but here are some screen caps of core load and ram load when I did the searches you can see it spikes the resources like mad.

    Thats me doing those type of searches like 3 or 4 just maybe 5-10 seconds apart

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount