Select Category not working

This topic contains 6 replies, has 3 voices, and was last updated by  marieb 8 years, 2 months ago.

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  • April 15, 2016 at 3:44 pm #163806

    marieb
    Expired Member
    Post count: 20

    Hi guys,
    I am currently unable to add new listings, as I am unable to Select Category. When I click on it nothing happens. It was working OK last time we added some listings. Please can you help?
    Thanks!

    April 15, 2016 at 4:23 pm #163877

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials in a private reply and we will check what is wrong.

    Thanks

    April 15, 2016 at 4:35 pm #163889

    marieb
    Expired Member
    Post count: 20
    This reply has been marked as private.
    April 15, 2016 at 6:48 pm #164029

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I see you updated WP, but not the plugins.

    Can you pelase update everything and see if the problem persists?

    Let us know,

    Thanks

    April 15, 2016 at 8:31 pm #164054

    marieb
    Expired Member
    Post count: 20

    Hi Paolo, I have updated all the plugins, but the problem remains unfortunately. Any ideas?

    April 16, 2016 at 12:03 am #164131

    Guust
    Moderator
    Post count: 29970

    It works if you set venue categories to multiselect.
    The Add Listing page has a comment section on it, which shows that there must be some customization somewhere.
    I’ll hand back to Paolo.

    April 16, 2016 at 9:07 am #164289

    marieb
    Expired Member
    Post count: 20

    Hi Guust,
    Thanks for that. As you say, it does work if venue categories is set to multiselect. That’s good enough for me!
    Thanks again for your help.
    Cheers,
    Marie

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