Send Enquiry Button

This topic contains 8 replies, has 4 voices, and was last updated by  Paolo 8 years, 9 months ago.

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  • #201434

    Wendy Richardson
    Expired Member
    Post count: 55

    When we click on the “Send Enquiry” button on a listing, nothing happens? Looked thru the documentation and did not see any reference to this feature. Can you please advise how this works. Thanks!

    #201503

    Kor
    Moderator
    Post count: 16516

    Hi Wendy,

    Kindly navigate to GD > Place Settings > Locate “Email” field. Please check if you’ve inserted the correct email address. http://prntscr.com/bav12f

    Thanks!

    #201691

    Wendy Richardson
    Expired Member
    Post count: 55

    Made that change, (see attached) however still have an issue. When I click on the Send Enquiry button, (under Write A Review … Top right) nothing happens. You can see on this page.

    http://geo.smartwithtech.com/places/grill-shack/

    #201872

    Paolo
    Site Admin
    Post count: 31211

    Hi Wendy,

    can you please update the theme and let us know? (Being a child theme you must overwrite files via FTP)

    Thanks

    #202009

    Wendy Richardson
    Expired Member
    Post count: 55

    Theme updated. Problem resolved.

    Will there be an update feature in the future, that will not require FTP, like other child themes do?

    #202014

    Guust
    Moderator
    Post count: 29970

    Child themes should never need updating, this was only required because supreme was only in beta. Supreme is now in its final release, so it should not never need updating again.

    #202016

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    actually this was the final candidate. There will be one more release very soon.

    Thanks

    #202109

    Guust
    Moderator
    Post count: 29970

    Oops, thanks for the correction Paolo.

    #202319

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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