Send Enquiry button doesn't work

This topic contains 9 replies, has 2 voices, and was last updated by  Eri 9 years, 5 months ago.

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  • October 5, 2015 at 9:07 am #55717

    Eri
    Buyer
    Post count: 55

    Hello again!

    I’ve noticed on our website, ‘Send enquiry’ button is not working (We don’t show Send to Friend button). However ‘Website’ link is working fine.
    On the source code, I can see 

    

    <div class="geodir_more_info geodir_email">
<span class="geodir-i-email" style=""><i class="fa fa-envelope"></i>Email:&nbsp;
<a href="javascript:void(0);" class="b_send_inquiry" >Send Enquiry</a>
</div>
    

    I wonder why it’s not working, I’d appreciate if you could help me to solve this.
    
Many thanks in advance, I’ll send the details as private shortly.
    

    Eri
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 9:10 am

		
		#55718

		
		
		
	
    


    


    

	
    

		
		
    Eri
    Buyer
    
		
		
     Post count: 55
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		October 5, 2015 at 9:28 am

		
		#55723

		
		
		
	
    


    


    

	
    

		
		
    Guust
    Moderator
    
		
		
     Post count: 29970
    
	
    

	
    

		
		
    Works fine for me. Have you tried clearing all caches, and while logged out?
    
Tried in FF and Chrome.
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 9:46 am

		
		#55730

		
		
		
	
    


    


    

	
    

		
		
    Eri
    Buyer
    
		
		
     Post count: 55
    
	
    

	
    

		
		
    Hi Guust,
    

    Thanks for testing and attachment! So strange!
    
Somehow I don’t see the popup window at all, I deleted cache, and I tested on FF, Safari and Chrome all of them, and none of them I can see the popup. I recently upgraded to Mac Yosemite. I checked office PC (Vista), the result was the same. I can only see 
    

    javascript:void(0)
    

     on the status bar, if I click ‘Send Enquiry’ button, nothing happens.
    
I wonder why? Is there any possibilities you could think of why this happening?
    

    Thanks again for your help Guust!
    

    Kind Regards,
    
Eri
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 9:52 am

		
		#55733

		
		
		
	
    


    


    

	
    

		
		
    Eri
    Buyer
    
		
		
     Post count: 55
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		October 5, 2015 at 10:59 am

		
		#55740

		
		
		
	
    


    


    

	
    

		
		
    Guust
    Moderator
    
		
		
     Post count: 29970
    
	
    

	
    

		
		
    You should not add Send Enquiry to the Listings pages, it only works on the Detail page.
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 10:59 am

		
		#55741

		
		
		
	
    


    


    

	
    

		
		
    Guust
    Moderator
    
		
		
     Post count: 29970
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
				

    

	
    

		October 5, 2015 at 11:13 am

		
		#55746

		
		
		
	
    


    


    

	
    

		
		
    Eri
    Buyer
    
		
		
     Post count: 55
    
	
    

	
    

		
		
    Hi Guust,
    
Thanks for your reply.
    

    Even though on the details page, I can’t see popup window on FF, I use version 41.0.1.
    
Please see attached, again the status bar shows 
    

    javascript:void(0)
    

     and the link doesn’t do anything on the details page.
    

    Kind Regards,
    
Eri
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 11:59 am

		
		#55755

		
		
		
	
    


    


    

	
    

		
		
    Guust
    Moderator
    
		
		
     Post count: 29970
    
	
    

	
    

		
		
    That link is correct [javascript language=”:void(0)”][/javascript]. 
    

    You should not run any caching (inclusive of Wordfence) except GD Booster.
    
Please turn off all caching and update WP and all GD plugins (you are quite a few versions behind), and let us know how you went.
    

		
	
    


    

			
				

    

	
    

		October 5, 2015 at 2:28 pm

		
		#55777

		
		
		
	
    


    


    

	
    

		
		
    Eri
    Buyer
    
		
		
     Post count: 55
    
	
    

	
    

		
		
    Hi Guust,
    

    Thanks for tips, I’ll do them.
    

    Kind Regards,
    
Eri
    

		
	
    


    

			
		
	
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