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Send Enquiry Not Run

This topic contains 6 replies, has 3 voices, and was last updated by  Guust 8 years, 3 months ago.

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  • August 13, 2016 at 11:46 am #246039

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi,
    The “Send Enquiry Button” don’t run.
    I have tried to use it in your demo web (https://wpgeo.directory/).
    I have selected the following listing:
    https://wpgeo.directory/hotels/new-york/3-stars/chelsea-pines-inn/
    I have done click in “Send Enquiry Button”, and the window for send enquiry is not opened…

    In addition I don’t find how can I add “Send Enquiry Button” in my web.
    Can you indicate where is the option for add this button in my web?
    I hope your answer.
    Thanks very much.

    August 13, 2016 at 12:25 pm #246043

    Guust
    Moderator
    Post count: 29970

    I cannot see any enquiry button at https://wpgeo.directory/hotels/new-york/3-stars/chelsea-pines-inn/ ?

    The send enquiry will activate itself if the “email” custom field is active, and an email is added to the listing.

    August 13, 2016 at 12:38 pm #246055

    Kiran
    Moderator
    Post count: 7069

    Hi Giuseppe,

    As Guust said the button for “Send Enquiry” will automatically displayed once email custom field is active and it has value saved for that listing.

    See this – https://wpgeo.directory/hotels/new-york/5-stars/crosby-street-hotel/

    Thanks

    August 13, 2016 at 4:11 pm #246147

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi to all.
    You are right…
    I have had email disabled…
    I thought that the enquiry is sent to the email of the user that created and add the listing…
    Now, I have activated the field of the email and I have added an email, and it run.
    Only one question more:
    how can I show the author of the listing? Where is the option for show author?
    Thank’s to all for support

    August 13, 2016 at 11:48 pm #246280

    Guust
    Moderator
    Post count: 29970

    For that option you need to activate the Claim Listings addon.

    The user’s email is kept private and is not used for the contact of the listings. Some users want to use a different email, others might not want to be contacted from your site, and sometimes the listing is added by an independent party like a webmaster and then the listing needs the email of the business.

    August 14, 2016 at 7:08 am #246336

    giuseppe cuttone
    Buyer
    Post count: 242

    ok, I understand.
    It is a good solution.
    You can mark this post like resolved.
    Thanks very much for your support.

    August 14, 2016 at 9:48 am #246356

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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