Set address on Map issue

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Tagged: map

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July 30, 2019 at 12:09 am #500253

dee po
Buyer

Post count: 11

hi ,

im using version 2 and have subscribed and have all the plug ins including the multi location plug in , my problem is when i add (Using the importer plug in) and import say a yelp listing , the address section is giving me an issue , where in when i correct the “city” , the “country” resets .. most especially when i press the ” Set address on map ” button.
i’m adding an image below.

Its a bit frustrating. please help

thanks

July 30, 2019 at 1:10 am #500258

Guust
Moderator

Post count: 29970

It looks like you have set to only allow listings in your default region.
Check your settings at GD > Settings > Locations.
Let us know. Thanks

July 31, 2019 at 11:41 pm #500648

dee po
Buyer

Post count: 11

HI

i have Enable multi regions on … when i set the map , the country gets reset

August 1, 2019 at 12:58 am #500664

Alex Rollin
Moderator

Post count: 27815

Please share WP Admin credentials in a private reply so we can check your settings.

So, you have all set to multi? Country, Region, City?

August 7, 2019 at 2:59 am #501709

dee po
Buyer

Post count: 11

This reply has been marked as private.

August 7, 2019 at 9:07 am #501730

Guust
Moderator

Post count: 29970

Every location has a region and country.
If you do not want to show regions, then you can hide the display, but the system cannot work if you set to only allow listings in your default region California.
Thanks

August 8, 2019 at 12:06 am #501902

dee po
Buyer

Post count: 11

guust , i have some visitors from the philippines , if they dont put region in the form , their listing cannot happen. how do we disable requiring these fields?

August 8, 2019 at 12:08 am #501903

dee po
Buyer

Post count: 11

Ive given my admin , please let me know how we can disable fields and why country is resetting on the map button after i import say a yelp listing.

August 8, 2019 at 6:04 am #501943

Kor
Moderator

Post count: 16516

Hi dee po,

Thanks for your reply. Each listing is required to have a city, region, and country. Not sure what you mean by “country is resetting on the map button after i import say a yelp listing” . Could you list the steps to replicate it?

August 8, 2019 at 6:27 am #501949

dee po
Buyer

Post count: 11

This reply has been marked as private.

August 8, 2019 at 9:49 am #501985

Guust
Moderator

Post count: 29970

I have no problem when I try to add a listing from the frontend.
Thanks

August 11, 2019 at 12:45 am #502521

dee po
Buyer

Post count: 11

Guust , that doesnt solve my problem , because the country is resetting and not allowing a save , i would appreciate it after spending money on your software to atleast get a workable solution from you or your team , assuring me that on your end it works doesnt help me when on my end it doesnt work. i will lose business this way.

August 11, 2019 at 2:20 am #502534

Guust
Moderator

Post count: 29970

You MUST set to multi region if you want users to add listings outside California. That is why the country keeps resetting, because your settings are restricting listings to California and therefore the United States.

The problem is because you are using OpenStreetMaps. Google will correctly fill regions for locations in the Philippines, but OpenStreetMaps is not as advanced and gives inconsistencies in some countries. But your users can manually type in a region if they like.
See more here: https://wpgeodirectory.com/docs-v2/integrations/google/#osm

I suggest switching to the Google Map API.

Thanks

August 15, 2019 at 5:21 am #503188

dee po
Buyer

Post count: 11

guust , google maps will cost an arm and a leg. i have bought your multi locations plug in , and im a bit dissapointed why we cannot disable regions , many people are busy and alot cannot even remember their region as in some countries it is not used commonly. just like zip codes for instance.

open map works but your fields are being forced on us your customers.
i am still wishing for a proper solution to this . i mean if it is written on php , there should be a disable feature for any field that we do not want to use , i mean not to sound rude but i hope u understand the frustration 🙁

August 15, 2019 at 6:14 pm #503267

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

Regions are required, they are using in many ways and for many different features, every location has one so it should not be an issue.

If you are importing a listing and its not setting the right country then that might be a issue with the listing or with the location settings, is the map set right? if so you can just move the map and it will auto fill the locations in most cases.

If you let us know the url of the listing you are trying to import we will check if the issue is with that or not.

Thanks,

Stiofan
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