Set up places packages

This topic contains 13 replies, has 5 voices, and was last updated by  Kiran 5 years, 8 months ago.

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  • June 26, 2019 at 11:58 pm #495033

    Kerri
    Full Member
    Post count: 6

    I am trying to set up my packages on places, and I keep getting the following message:

    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    June 27, 2019 at 12:34 am #495044

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    What version of PHP are you running?

    Can we take a look at the admin?

    Just write a private reply and share WP Admin credentials so we can take a look at that.

    June 27, 2019 at 1:06 am #495048

    Kerri
    Full Member
    Post count: 6

    I am also getting now “Field create failed.” 🙁

    June 27, 2019 at 1:08 am #495049

    Kerri
    Full Member
    Post count: 6
    This reply has been marked as private.
    June 27, 2019 at 1:09 am #495050

    Kerri
    Full Member
    Post count: 6

    Php Version 7.3

    June 27, 2019 at 1:14 am #495052

    Alex Rollin
    Moderator
    Post count: 27815

    Can you also share FTP so the developers can do some debugging?

    Thanks

    June 27, 2019 at 1:17 am #495053

    Kerri
    Full Member
    Post count: 6
    This reply has been marked as private.
    June 27, 2019 at 1:20 am #495054

    Alex Rollin
    Moderator
    Post count: 27815

    Great, thanks, the developers will take a look and find a solution.

    June 27, 2019 at 1:32 pm #495184

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I see this is a network site, do you perhaps have this network activated (not supported) instead of activated on the individual site? Some of the DB tables do not exist.

    It also seems you have the GD Dashboard addon active which is no longer needed with GDv2, this might be related, this should be disabled and deleted.

    Stiofan

    June 27, 2019 at 2:26 pm #495195

    Kerri
    Full Member
    Post count: 6

    I deleted the dashboard.

    And it was working when I had it set up as a subdomain, then I decided to make this site the “main” site, and that when it started acting up like this.

    June 27, 2019 at 5:57 pm #495239

    Paolo
    Site Admin
    Post count: 31211

    How did you make it the main site from a subsite exactly?

    The procedure used will probably explain what happened.

    Let us know

    June 27, 2019 at 7:23 pm #495260

    Kerri
    Full Member
    Post count: 6

    I deleted what I had on the main site and rebuilt it, and I had your theme on the subdomain, but I deleted that one.

    June 27, 2019 at 8:31 pm #495266

    Paolo
    Site Admin
    Post count: 31211

    Ok a developer will have a look at your install as soon as possible and he’ll help you correct any issues.

    Thanks for your patience,

    July 1, 2019 at 1:48 pm #495664

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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