Several Issues

This topic contains 21 replies, has 4 voices, and was last updated by  Paul 6 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #442432

    Paul
    Expired Member
    Post count: 171

    Just built up a new install using latest GDV2 and Genesis with Corporate Pro Theme. Have encountered several issues.

    1. Entered an address which hung part way through. I moved to a new page and returned to be given the message that you have a post you started earlier. There were no entry fields being displayed after the address input. I tried to use the ‘click here to remove this revision’ which didn’t work. I had to go into DB and manually remove the part listing. Returning to add a new listing still gave the message and still only showed input fields up to the address section.

    2. When you visit the location page you are provided with the categories you have and the number of listings within that category. Selecting one of these categories to view the listings shows an empty Archive page and not the listings of the category.

    3. On stepping through the installation using the wizard the error message shown in the attached image was produced.

    4. When setting up custom fields I have been using the fieldset section separator. Works fantastically until you revisit one that you have created and make an alteration to it. After saving your alterations the separator doesn’t show on the add listing page. To get it to show I have had to move the seperator to the bottom of the fields, save it, then move it back to its correct position. It then shows up as normal with alterations complete.

    Other than that V2 is just wonderful, love it! and can’t wait for the add ons to follow. You guys have certainly put some great work into this.

    Log in details on next post

    Thanks

    #442435

    Paul
    Expired Member
    Post count: 171
    This reply has been marked as private.
    #442465

    Alex Rollin
    Moderator
    Post count: 27815

    Hello! Thank you for reporting your findings here!

    I will address your points briefly and ask for a reply so we can attempt to recreate the issues you have identified. We are testing using the Primer theme.

    1. Could you please share the address you used?
    Are you using an API key that is completely functional with billing info etc?
    The screenshot error is what we have seen recently when the Google API key is not setup correctly/completely.

    #442466

    Paul
    Expired Member
    Post count: 171
    This reply has been marked as private.
    #442496

    Alex Rollin
    Moderator
    Post count: 27815

    1. OK, yes, geocoding with Google will fail and will get a “Request Denied” error if the key is not setup completely. The error may be “Request Denied” or something else, they seem to be changing the error messages and links each week.

    3. This error is also explained by the API key setup. Incomplete API key means geocoding for dummy data will also be met with a request denied error.

    2. I was not able to recreate this. When I clicked through a category on the location page I was able to see listings. It could be that your default location was completely blank. How did you set your default location, eventually. With OSM?

    #442500

    Alex Rollin
    Moderator
    Post count: 27815

    4. I tried to recreate this but could not. If you run across it again and found a way to recreate please do repost and let us know.

    Please write back with the URL of the site so I can check out #2 above.

    #442502

    Alex Rollin
    Moderator
    Post count: 27815

    4. I spoke too soon. I tried a couple more settings and was able to recreate this.

    #442576

    Paul
    Expired Member
    Post count: 171

    Thanks Alex for looking into this

    Point 1 – Slightly confused here because I had set to use Openmaps so not sure what part Google plays. Any idea why the add listing page isn’t loading the full page and cutting off at the address section?
    Point 2 – I don’t appear to have the facility to set up a default location – Its not on the menu options.
    Point 3 – Understood
    Point 4 – Glad you managed to reproduce

    #442645

    Alex Rollin
    Moderator
    Post count: 27815

    5. Add listing page cutoff – please send your site URL so we can check on that.

    1. We are looking into this and will post back about it.

    2. This setting is at GeoDirectory – Settings – General (tab) – Default Location (subtab)

    #442755

    Paul
    Expired Member
    Post count: 171
    This reply has been marked as private.
    #442820

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    2. Default Location

    Once Location Manager is installed, the default location can be set at:

    GeoDirectory – Settings – Locations (tab) – Cities (subtab)

    Choose a city to be the default location by clicking on the radio button in the “Default” column.

    #442821

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #442835

    Kiran
    Moderator
    Post count: 7069

    Hello,

    There is something conflict with Genesis Framework. We are looking with Genesis Framework meanwhile you can try with Primer theme.

    Let you know once we fix it.

    Kiran

    #442917

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t recreate this on my localhost with Genesis.
    Can you please provide FTP details and i will debug it.

    Thanks,

    Stiofan

    #442920

    Paul
    Expired Member
    Post count: 171

    Can you send me details of your ip Stiofan so I can make sure you are whitelisted also anyone else’s ip who may want to access.

    Thanks
    Paul

Viewing 15 posts - 1 through 15 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount