Sidebar doesn't appear Whoop theme GEODIR & BUDDYPRESS

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: buddypress sidebar

Author

Posts
October 25, 2016 at 1:13 pm #291450

Stevens Nahmias
Expired Member

Post count: 94

This reply has been marked as private.

October 25, 2016 at 1:26 pm #291471

Stevens Nahmias
Expired Member

Post count: 94

This reply has been marked as private.

October 25, 2016 at 2:19 pm #291528

Giri
Expired Member

Post count: 3155

You are welcome 🙂

October 25, 2016 at 4:27 pm #291572

Stevens Nahmias
Expired Member

Post count: 94

You make me feel at home 🙂

Trying to follow your steps to repair the websites footer

1. I erased the buddypress shortcode for visual composer plugin

2. I carrefully inspected my home page with firebug and couldn’t find any other div

3. So I erased all the content from homepage

5. Uploaded a fresh home.php from the geodirectory whoop theme deposit in my account still I don’t see the footer I do a see a php get_footer () at the end of my file so it should work

6. I uploaded a fresh copy of footer.php it was a nice ride but no footer again …

7. Tried but I cain’t create a new home page and use reading to point to that home page if I do so I get a blank page with a breadcrumb the name of the page but it loops on the same page is that normal ?

What should i try to do can you advise on the next step ?

October 25, 2016 at 4:44 pm #291579
Giri
Expired Member

Post count: 3155
I see error like
```
Uncaught ReferenceError: geodir_reviewrating_all_js_msg is not defined
```
. Thats just means there is a fatal error in the middle of the page. So rest of the page not being loaded.

In my opinion it might have caused by one of your third party plugins.

So to debug this issue,

1) Disable ALL non GD plugins.

2) Disable child theme too by switching to parent whoop theme

3) Refresh the home page.

4) If you see footer now, its just means one of your plugin caused that issue. Activate the plugin one by one and then refresh home page to find the culprit.

Let me know how that goes.

Thanks
October 25, 2016 at 6:43 pm #291734

Stevens Nahmias
Expired Member

Post count: 94

Let’s do the dew:)

1. Disabled ALL non GD plugins

2. Switched back to regular whoop theme

3.Then refreshed the page i still don’t see footer any more clues ?

October 26, 2016 at 2:16 pm #292170

Paolo
Site Admin

Post count: 31206

Do you have access to the server error logs? There should be a PHP fatal error in it. Let us know,

Thanks

October 26, 2016 at 2:54 pm #292200

Giri
Expired Member

Post count: 3155

Hi Stevens,

I have installed 2016 theme on your site. Even with 2016 I see the same problem when GD enabled.

If I deactivate GD, page getting displayed correctly.

It could be because one of the following reasons.

1) Your server might be missing some extensions or using outdated PHP
2) Your database is messed up by one of your outdated plugins.
3) It might be a bug in GD.

To find out the cause, please check error_log.

Thanks

October 26, 2016 at 3:25 pm #292248

Stevens Nahmias
Expired Member

Post count: 94

This reply has been marked as private.

October 26, 2016 at 3:33 pm #292250
Giri
Expired Member

Post count: 3155
Hi Stevens,

Try enabling error log only for that particular site using wordpress config.

Add the following values to wp-config.php file.
```
define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );
```
Now reload the home page. If there is any error it will be logged in this file.
```
/wp-content/debug.log
```
Once you done those steps, if you see any errors then please download that file then attach here while replying to this thread.

Thanks
October 26, 2016 at 3:48 pm #292258

Stevens Nahmias
Expired Member

Post count: 94

Hey Giri I’m sorry I don’t understand I erased the the WP sit on the blog.subdomain.com also erased the folder if that’s the site you ask me to debug I cain’t because there is none I might of just not understood you correctly ?

October 26, 2016 at 3:56 pm #292267

Giri
Expired Member

Post count: 3155

This reply has been marked as private.

October 26, 2016 at 4:27 pm #292282

Stevens Nahmias
Expired Member

Post count: 94

This reply has been marked as private.

October 26, 2016 at 4:43 pm #292286

Giri
Expired Member

Post count: 3155

This reply has been marked as private.

October 26, 2016 at 4:46 pm #292287

Stevens Nahmias
Expired Member

Post count: 94

This reply has been marked as private.
Author

Posts