Single Listing Page – Tabs broken

This topic contains 4 replies, has 3 voices, and was last updated by  Kiran 8 years, 1 month ago.

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  • Author
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  • #385958

    Isabella McConaghy
    Free User
    Post count: 4

    Hi,

    The Information tabs on the Single Listing Page on my client’s website is broken.
    The “profile” tab is open, but the Photos, Map, Reviews, and Related Listings Tabs are unclickable. I have no idea what could be causing this. Possibly an error in the JS?

    Please Help! Let me know if you need any other information.

    Many thanks,

    Isabella

    #386017

    Paolo
    Site Admin
    Post count: 31211

    Hi Isabella,

    we would need a link and possibly admin credentials to have a look at your website and inspect a listing page.

    You can set replies as private to keep your credentials safe.

    Let us know,

    Thanks

    #386293

    Isabella McConaghy
    Free User
    Post count: 4
    This reply has been marked as private.
    #386429

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the developers have been alerted and they’ll let you know asap.

    Thanks for your patience,

    #386507

    Kiran
    Moderator
    Post count: 7069

    Hi Isabella,

    There is a plugin “jQuery Updater” causing this problem. The JavaScript error breaks the details page tabs loading.
    It shows JavaScript error “TypeError: a.indexOf is not a function” in firebug. If i disable “jQuery Updater” plugin the error goes disappear and tabs works fine.

    Let us know.

    Thanks,
    Kiran

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